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2015
Excellent 8.7
Based on 3727 reviews

Recent customer comments

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Excellent



based on 3727 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

Raine M.
Australia
May 30, 2012
Great hotel, great service
Great outdoor area
Beautiful hotel and the staff where very helpful. Excellent facilities. Breakfast was nice. Rooms are great but not a lot of privacy in the bathroom as the door does not lock and there are luvers. Good pool area. Good location. Great massage at the spa! I would stay here again.

Nicholas K.
Australia
May 30, 2012
Take a Nap at The Nap
clean, modern rooms, great amenities, friendly staff.
had a nice quiet stay at the nap. the rooms were modern and clean at all times, housekeeping did a great job. all staff were friendly at all times, day or night. ice machines would be good around the resort instead of ordering via roomservice. it was sad to see no one in the bars / restaurant at night times as there is too much choice outside of the resort. room 219 has a security camera pointing right into your room, it is ment to be for the villa security but it felt like it was zoomed right into our room. all in all, the resort is very modern and clean, friendly staff, nice rooms, a nice place to stay. would stay there again!

Susan M.
Australia
May 28, 2012
Pleasant, friendly hotel in excellent location.
Attractively designed boutique hotel. Very friendly, helpful staff. Clean and tidy. Adequate space with additional balcony overlooking pool. Quiet and tranquil. Good breakfast. Nice restaurant and wine bar. Very helpful travel agent on site.
we enjoyed out time at the nap hotel. it represented very good value and was private and secluded notwithstanding the central location one block back from patong beach. the staff were polite, friendly and helpful.

Luke L.
Australia
May 27, 2012
Great location and lovely rooms
swimming pool
I had a great time at this hotel and would no hesitate to go back on my next visit. Location was perfect it was a 10 minute walk to the main street. The room and the swimming pool was clean and enjoyable. Staff was always friendly and helpful whenever we needed them. I recommend it for anyone looking to have a fantastic holiday.

Chong B.
Malaysia
May 26, 2012
Awesome Hotel
Modern & stunning design
we was so impress when we arrived to the hotel. the staff was served us welcome drinks & cold tower with their warm smile. we stayed 4 nights at the deluxe room, facing a modern design pool. it was a comfort stay.

Aini A.
Singapore
May 25, 2012
Friendly services
Good location..walking distance to Patong Beach
I had a very pleasant stay at the hotel. The staffs there are all friendly and helpful. During the stay I encountered power failure in my hotel room, when I reported the incident the maintenance staff provide a very prompt respond. I am very pleased with that.

Martin H.
Australia
May 25, 2012
Very modern hotel
Very new with a fresh feel, the staff were fantastic.
This was a trip with our friends. We loved the hotel. It is in a good location, very close to everything. It has a modern feel with a large flat screen tv. The rooms overlook the pool. The pool isn't huge but big enough and nicely set out. The only down for our stay was some construction across the road that was a little noisy. Breakfast was nice with made to order eggs.

tony W.
Australia
May 24, 2012
good location - horrible staff
location is good
location of the hotel is great, close to the beach, but the service of the reception staff is extremely poor. hotel is very stingy as well, they only give 1 hotel room key per room, causing alot of unwanted troubles trying to get back into your room.

Susan K.
Canada
May 23, 2012
Nice Hotel, good service
Breakfast buffet, swimming pool
when we arrived we had to wait an hour for our room to be ready at 1pm, so we had some lunch around the area at charleys, which was fairly good! when we arrived back, we were told that we got a free upgrade to a better suite on the 7th floor, which was great to hear. our room had stairs on the balcony that led to a top outdoor floor with some chairs for more sunbathing. the room was a decent size. the shower worked well, and it is a 5 minute walk to the beach. the pool was nice as well. breakfast buffer was not bad. there are not that many seats available indoors to eat, so we had to go outside to eat with the mosquitos! the variety of food was decent, and staff there are very helpful. taxi to the airport for 2 was baht.

Rachel, L.
Malaysia
May 22, 2012
Nice hotel and good service
The Nap Hotel looks nice, simple and clean. It is also located very near to the beach so it was very convinient.
The Nap Hotel is simple, clean and very nice. The staff there were very helpful and accommodating. The hotel is located near the beach and about 15 mins walk to the heart of where the entertainment and night life is. It is located quite strategically. Our stay there was very pleasant with nice big room, big bed with a nice and clean toilet. The only disappointment was the breakfast spread. The spread was quite limited. That wasn't the disappointing part. The food really wasn't that good at all. I expected more from a 4 star hotel.