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2015
Excellent 8.7
Based on 3728 reviews

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Excellent



based on 3728 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

Faezah D.
Singapore
October 04, 2015
Superb stay!
The location is excellent. The interior of the hotel is bright and cheery. Comfortable and beautiful rooms.
It was an excellent 3 nights stay there. Booked The Nap at the very last minute. Checked in pretty early but already got the room at 1pm which was okay. However they gave us a free upgrade to Moonlight Deluxe, which was really nice! The interior of the room is beautiful. The creative touch of adding a turtle soft toy for informing hskeeping if you wish not to change sheets is excellent!. Wish we spent more days at Phuket so we can just laze around in the hotel. We were out and about so much, we tried the pool for a short time only. The pool was small and not too deep but nice lounge area with a towel service whereby you can pickup a beach towel and just return it later. The open concept of the hotel is a nice touch and also the lounge beds and sofas at the lobby for weary guests who checked in at odd hours to wait for rooms or those who checked out and waiting for time to depart from the hotel. They also have a small library with 2 iMacs for your usage and books/magazine to read. Breakfast is good too. Humble spread. If you go before 8am, nobody is there to bother you. No hotess as well! No noisy crowds!BTW, its about 15mins walk to Jungceylo-great location! I love everything about the Nap and will definitelt recommed it to friends. Coming back for sure!

Mandy L.
Singapore
October 02, 2015
Almost flawless stay
The friendly and personal service, the breakfast buffet spread, the cosy yet professional standards
This was our first trip to Phuket and we want to return, but we'll face the dilemma of staying at a hotel on another beach, or to stay at the Nap Patong again. From check in to check out, the service was absolutely impeccable. They were professional (we accidentally left our in-room safe open with passports and stuff inside - housekeeping locked it for us and left a note to contact them when we returned), helpful and sweet from start to finish. It is a beautiful hotel (we love the little touches like the whimsical white turtles everywhere) with spacious and comfy rooms (even with the basic Daylight rooms) and awesome breakfast buffet spread. Our only little peeve was the hot/cold showers which were a little finicky to get to the right temperature, but once we figured out how to tune it in, it was fine. We definitely recommend the Nap Patong for anyone wishing to stay in the happening Patong area - just steps away from the beach and the shopping, but far enough from the noise and bustle - simply perfect.

HARISH S.
India
September 30, 2015
potong /phuket holiday
close to the beach / close 7x11 / walking distance to near by eating joints
pleasant stay, friendy staff . Nice mountain view from the hotel.

Cherry C.
Malaysia
September 29, 2015
Not so suitable family travel with young children
1) It is a modern design hotel. 2) Near to the Patong beach but not as noisy like Bangla Street 3) Nearby got many cheap Thai massage
At first our room was located at The old block of the hotel, the room is still using a split unit air conditioner which smell stink and not as cold as central air conditioning system. I complaint to the front desk and asked for upgrade to a better room at new block and which got central air conditioning system, from day light room upgrade to day dream room charges THB1500. Although it's more expensive than I directly book from agoda, yet I still wish to change. The new room is not as big as the previous one, coz it's using a lot of space at the balcony. But it's better to stay at previous one which don't hv shelf for me to put my luggage which was very inconvenient for us. Breakfast is just so so for us, and the waitress never ask us for coffee or tea for 2 days. But they asked for some guests ( maybe they choose guests to serve ). The hotel should hv kids club and swimming pool doesn't suitable for my young children at all. Too deep for them.

Bee L.
Malaysia
September 28, 2015
Wonderful Stay
Great Location, Helpful Staff & Value for Money
We have a nice stay with The Nap Hotel. The Nap located at a strategic location. There are numerous of choice for the breakfast, and tasty. Most of the staff are friendly and helpful. The hotel also supply free mini bar and free season fruits through our stay.

ainayuni A.
Malaysia
September 28, 2015
Cleanliness and cozy
Nice and clean

SHUTAO S.
Singapore
September 27, 2015
Very good
Room, service, food
Clean room & good service, very very valuable.

Jit C.
Malaysia
September 27, 2015
Spacious clean hotel
Spacious balcony, good location and good in everything. Would be great if the entrance and road to the restaurant build rooftop to avoid the rain

nicole C.
China
September 24, 2015
Nice hotel
Make me like home

Zhang H.
China
September 19, 2015
Modern hotel
staff, environment, breakfast
the design of the hotel is modern, simple, and cozy. The hotel is not located on the main road of Patong, so we need to walk abiut 10mins from the hottest spot to the hotel. The breakfast was good.