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2015
Excellent 8.7
Based on 3728 reviews

Recent customer comments

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Excellent



based on 3728 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

Warren D.
United States
March 30, 2015
Staf is not trained in customer service
Entry. Initial greeting. Room quality
The rooks are not completely finished. There are shims under the cabinets and the shower has slats over the floor. The shower drain does not drain sufficiently and the water stands for some time. There is an odor constantly coming from the shower. The staff accosted me in front of my guest 4 times at breakfast about an internal issue. They would not stop until I went to the front desk. Then I got one more person approach me and I told them to go away. Worst treatment at any hotel I've experienced. No 4 star hotel would think of such a solution.

simon C.
United States
March 28, 2015
Worth the money
staff, bathroom, location
The front of the hotel doesn't look too attractive, my guess is it is close to the ocean and the exterior paint doesn't hold very well. But inside the room is nice. I especially love the bathroom design. I have some problem with the design of the electrical switches, sparse out too much. It will be nice if there is a central control for all.. Other than that no complaint. Helpful, friendly staff, nice interior etc..

marko K.
Finland
March 27, 2015
clean and nice hotel
location , clean rooms, far enough from Bangla but still close to have fun and shopping
nice stay

sherry W.
Malaysia
March 22, 2015
Super Bad Attitude
Breakfast and room cleanness are good and hotel towel is clean also
the front desk official are no manner!!!

Tashrik A.
United States
March 20, 2015
Great honeymoon spot
Cleanliness, amenities, bathroom

huang X.
China
March 18, 2015
Good location, nice swimming pool
Swimming pool , staff, room

Angelien M.
South Africa
March 17, 2015
Excellent stay
Friendly staff, great location, clean

Shirley K.
Malaysia
March 16, 2015
Will come back next visit
Customer service,cleanliness,design

patrick B.
United States
March 13, 2015
Nice place
Good location, friendly staff
I've stayed here 4 times over the past 2 years

Yeong O.
Malaysia
March 09, 2015
everything is good
friendly and helpful staffs, good location, comfortable room
Very good, will be back again to there if i go Phuket again. Indeed, that was my second time staying there too.