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Excellent 8.7
Based on 3743 reviews

Recent customer comments

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based on 3743 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1
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YEE Y. from Singapore
Stayed 4 nights in October 2014
perfect trip
cleaniness, convenient and quiet
wonderful enjoyable trip to phuket.
Reviewed November 03, 2014

YEE Y. from Singapore
Stayed 4 nights in October 2014
value for money
Quiet,location and friendly staffs
Fantasty wonderful vacation.
Reviewed November 03, 2014

Wei T. from Singapore
Stayed 4 nights in October 2014
Water Temperature needs improvement
Food, Staff's Service, Room Comfort
The overall stay was good. The hotel provided towels that can be used for water sports. However,once you reach back to the hotel, they will ask you to return the towel (cannot bring it back to your room). Also, the water temperature was quite extreme. It seems to be either super cold or super hot(cannot seem to go to the "warm" range). Since it was hot in Phuket, the cool bath was not too bad. The buffet breakfast was quite nice. There were slight changes to the selection everyday. I would think its an overall good stay in The Nap Patong and I will recommend to stay in the hotel again.
Reviewed November 02, 2014

Alysia N. from Australia
Stayed 5 nights in October 2014
Fantastic location, friendly staff, great breakfas
We were upgraded to a pool access room, which was lovely. Breakfast was plentiful and tasty, rooms comfortable and loved the turtle decor
Fantastic - would definitely stay again. Was sad we had to leave. If you want a good base to stay in Patong, this is it.
Reviewed November 02, 2014

Gilbert C. from United Kingdom
Stayed 4 nights in October 2014
Room for improvement
Friendly front of house staff.Excellent Breakfast. Comfortable Check in
The room was not up to 4 star standard and although spacious needs redesigning. Having a sink next to the bed is not acceptable. Also it's a shame the cleaners let the fantastic front of house staff down, our room was never cleaned properly
Reviewed November 02, 2014

Rodney J. from New Zealand
Solo travelers
Stayed 3 nights in October 2014
Great location and very modern.
Location, very helpful and friendly staff, and very comfortable.
I had a enjoyable time staying at the Nap Patong. I would love to stay here again if I return to Phuket.
Reviewed November 02, 2014

Lim Y. from Malaysia
Stayed 3 nights in July 2014
Clean hotel
Clean, comfortable , staff are nice
The hotel is clean and nice , and quiet , opposite hotel got 7-11, and we are lucky. The staff free update bigger room for us, that's value for money, and hotel breakfast are nice. A lot of chooice
Reviewed October 31, 2014

Asifur B. from Bangladesh
Families with young children
Stayed 3 nights in October 2014
excellent location, good food and nice hotel
Nice room, efficient staff and good location
Near to beach, cool place and nice hotel. Definitely will come again
Reviewed October 31, 2014

Daniel P. from United Kingdom
Stayed 3 nights in September 2014
"OK" - don't get sold by the mini bar
It's clean...not a bad location...staff are good
Firstly, don't get sold by the "free mini bar" suggestion. You get 4 cans of softdrink a day. When i asked where the beer was, the guy laughed and said "7/11". Hotel was nice. Decent for the price paid. Near the beach which has been cleaned up a lot. Short walk to Patong. Would i stay here again? Probably not....but wouldn't put all my money on it
Reviewed October 30, 2014

France G. from Australia
Stayed 3 nights in October 2014
Very good hotel, perfect location, Nice décor
The rooms, the location, the decor, nice breakfast
We stayed three nights at the nap. We wanted to explore the phi phi islands and Phang nga bay so it was more practical to stay in patong. Patong town is awful but we were at the quiet part of the beach which was nice. 2 mins walk from the beach. The beach itself is now very enjoyable. Clean beach( in the morning), clear waters and free from hawkers and sun loungers. Now more about the hotel. Hotel is great, tastefully decorated and has nice amenities. Staff polite, friendly and helpful. Rooms are great, we booked a daydream room, very clean and well maintained. Bar should be more animated, shame that people did not take advantage of the happy hour between 5-7pm Great value! Breakfast was of a very good standard! Suggestions for improvement: Music could be reviewed throughout the hotel, some chill out music would be a better choice. Air fresheners should be provided in rooms especially in bathrooms, which are not ventilated very well. The walls of the hotel should be painted as they give a run down look to the hotel at times. Oil paint could is more resistant and requires less maintenance. Overall, very enjoyable stay.
Reviewed October 29, 2014