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2015
Excellent 8.7
Based on 3703 reviews

Recent customer comments

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Excellent



based on 3703 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

8 benedict T.
Singapore
October 15, 2014
quiet part of the stretch.
location, privacy and rooms
It was our 2nd stay at this hotel. Reason why we returned was the location. It was away from the main tourist stretch yet still a stone throw away from restaurants and shopping mall.

10 Brian T.
United States
October 14, 2014
Good hotel in Patong
The location was central but still quiet, staff were friendly and helpful and the room was clean.
The Nap provided a good location to the beach and not far from many nearby restaurants while staying out of the chaos of Bang-la road which is nice for sleeping and relaxing. Good breakfast options and a good experience.

7.3 JONG H.
Malaysia
October 14, 2014
Check in took us more than half an hour
strategic location, beautiful design, clean, comfortable
This is my second time staying here. I have to say the design, cleanliness, comfort are good. Just that i think there is a very big improvement for all the staff especially receptionist/concierge. They took about an hour to check us in. We were so tired and yet have to be waited for such a long time to get in our room.

10 Eunyong L.
South Korea
October 13, 2014
Fantastic choice, I definitely would come back!
Great service, breakfast, location

10 Julian L.
China
October 12, 2014
Best choice for the price in Pantong, Phuket
ambience, friendliness & service
Excellent services!!! I personally will give the hotel a 9.5 + for everything they had offered.

6.3 Theresa C.
Singapore
October 11, 2014
Overrated
Breakfast not too bad. Location.
The hotel is located close to shopping and the beach. They do serve a decent breakfast although service was very poor, probably because they were understaffed. The staff at the restaurants and bar were not friendly and unsmiling. Front desk staff were only slightly better. They seemed to be seasoned, weary serviced staff with auto responses. The hotel is generally pleasant with plenty of lounging spaces in the lobby and wifi. However, it gets troublesome when it rains as the design makes for a very wet lobby! Housekeeping can be better but is passable. T

9.7 Saadet U.
Turkey
October 10, 2014
very good location, very nice hotel,
Location, food, comfort
İt was very good but room 607 is not an actual sea view room

10 Yonatan L.
Thailand
October 08, 2014
Great place in patong
Breakfast, service, staff
Phuket is just another place in thai. Go to phi phi - paradise

7 Ben E.
Malaysia
October 07, 2014
Average
1. Near to beach and entertainment 2. Prompt room service 3. Complimentary mini bar 3.
Stay was alright. Only design and architecture not well thought of. It was a rainy week. Corridors were wet as well as walking pathway at lobby. Connectivity to restaurant was not covered. Check in and out was not prompt.

8.3 YEO H.
Malaysia
October 04, 2014
Nice & modern hotel
Nice, modern & value for money
Beside the location which is slightly away from Jung Ceylon, the hotel is good in many aspects like food, facilities, amenities, staff service etc