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2015
Excellent 8.7
Based on 3728 reviews

Recent customer comments

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Excellent



based on 3728 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

Mark S.
Australia
October 19, 2014
What a great Place
Romm standard and condition, Location- STAFF!!!!
This is a beautiful hotel of a ver high standard. The manager needs an A+ for his customer service skills and I have his bosses email to send a personal message of thanks. Highly recommend this hotel and I would stay again without hesitation. Thanks Nap Patong, I will be back. Keep up the great work

HAO Q.
China
October 18, 2014
feel
serivce

eric C.
Singapore
October 16, 2014
Will Recommend
Location, Staff, Value for Money
We stayed in the Day Dream Deluxe rooms, almost all was good except for the claim of "free minibar" for Day Dream rooms, but what you actually get is just 4 can of drinks in the fridge and the usual complimentary coffee / tea bags (there's no real mini bar). Staff performance was great, food ok, rooms were big enuf and comfy enuf, there's enuf space with the large balcony to chill out (but it faces the pool). Pool alright size but it doesnt have gradient, think it was only 1.4m throughout...We were travelling with elderly parents and managed to arrange great transport for the full day at the hotel's tour operator - just got the driver to drive us to various spots. It was near all the eateries, shopping mall, night markets and patong beach but patong beach is urgh, so just head to Karon which is not too far away. We liked hanging out at the bar in the evenings. Would recommend this cos of (1) location; and (2) value for money!

benedict T.
Singapore
October 15, 2014
quiet part of the stretch.
location, privacy and rooms
It was our 2nd stay at this hotel. Reason why we returned was the location. It was away from the main tourist stretch yet still a stone throw away from restaurants and shopping mall.

Brian T.
United States
October 14, 2014
Good hotel in Patong
The location was central but still quiet, staff were friendly and helpful and the room was clean.
The Nap provided a good location to the beach and not far from many nearby restaurants while staying out of the chaos of Bang-la road which is nice for sleeping and relaxing. Good breakfast options and a good experience.

JONG H.
Malaysia
October 14, 2014
Check in took us more than half an hour
strategic location, beautiful design, clean, comfortable
This is my second time staying here. I have to say the design, cleanliness, comfort are good. Just that i think there is a very big improvement for all the staff especially receptionist/concierge. They took about an hour to check us in. We were so tired and yet have to be waited for such a long time to get in our room.

Eunyong L.
South Korea
October 13, 2014
Fantastic choice, I definitely would come back!
Great service, breakfast, location

Julian L.
China
October 12, 2014
Best choice for the price in Pantong, Phuket
ambience, friendliness & service
Excellent services!!! I personally will give the hotel a 9.5 + for everything they had offered.

Theresa C.
Singapore
October 11, 2014
Overrated
Breakfast not too bad. Location.
The hotel is located close to shopping and the beach. They do serve a decent breakfast although service was very poor, probably because they were understaffed. The staff at the restaurants and bar were not friendly and unsmiling. Front desk staff were only slightly better. They seemed to be seasoned, weary serviced staff with auto responses. The hotel is generally pleasant with plenty of lounging spaces in the lobby and wifi. However, it gets troublesome when it rains as the design makes for a very wet lobby! Housekeeping can be better but is passable. T

Saadet U.
Turkey
October 10, 2014
very good location, very nice hotel,
Location, food, comfort
İt was very good but room 607 is not an actual sea view room