Back to hotel info

2015
Excellent 8.7
Based on 3740 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 3739 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

Julian L.
China
October 12, 2014
Best choice for the price in Pantong, Phuket
ambience, friendliness & service
Excellent services!!! I personally will give the hotel a 9.5 + for everything they had offered.

Theresa C.
Singapore
October 11, 2014
Overrated
Breakfast not too bad. Location.
The hotel is located close to shopping and the beach. They do serve a decent breakfast although service was very poor, probably because they were understaffed. The staff at the restaurants and bar were not friendly and unsmiling. Front desk staff were only slightly better. They seemed to be seasoned, weary serviced staff with auto responses. The hotel is generally pleasant with plenty of lounging spaces in the lobby and wifi. However, it gets troublesome when it rains as the design makes for a very wet lobby! Housekeeping can be better but is passable. T

Saadet U.
Turkey
October 10, 2014
very good location, very nice hotel,
Location, food, comfort
İt was very good but room 607 is not an actual sea view room

Yonatan L.
Thailand
October 08, 2014
Great place in patong
Breakfast, service, staff
Phuket is just another place in thai. Go to phi phi - paradise

Ben E.
Malaysia
October 07, 2014
Average
1. Near to beach and entertainment 2. Prompt room service 3. Complimentary mini bar 3.
Stay was alright. Only design and architecture not well thought of. It was a rainy week. Corridors were wet as well as walking pathway at lobby. Connectivity to restaurant was not covered. Check in and out was not prompt.

YEO H.
Malaysia
October 04, 2014
Nice & modern hotel
Nice, modern & value for money
Beside the location which is slightly away from Jung Ceylon, the hotel is good in many aspects like food, facilities, amenities, staff service etc

Elizabeth L.
Singapore
October 02, 2014
Good location, excellent room and service
Location, service, accommodation
The Nap Patong was just fabulous! It was our first time in Phuket and we never regretted choosing this hotel out of the many other choices. This hotel is in a good location with easy access to the Patong beach and many other tourist attractions. Just a 5 - 10 mins walk to nearby places. When we first walked in the hotel for check-in, we were ushered to a sitting area with a welcome drink and wet towels. Staffs were very hospitable, accommodating and helpful. The room was clean and very cosy. We really had a great time here. It was a pleasant stay. I'm glad we chose this hotel!

Loo A.
Singapore
October 02, 2014
Perfect for couple getaway or holiday with family
Room, toilet and bed is pretty clean. Afew activities to do within the resort. Recommend for couple, family with kids or solo. Food is pretty yummy and loves the Bar and dine area which close at 6.30a
Great! Comfortable and a good way to spend the day at the resort. Will definitely be back if I'm going to Phuket again!

Normala S.
Singapore
September 28, 2014
Quiet location,Friendly staffs & affordable
Location, Fast wifi and friendly staffs
We love the location of this hotel. Just 5mins walk to patong beach and 10mins walk to jungceylon mall. The room is quite big. All of their staffs are very friendly. One downside of this hotel is, there's not alot of english channel. I've stayed in aspery before(bside the hotel) they have alot more english channel. But overall, this hotel is good.

Jussan C.
Philippines
September 28, 2014
Good location, friendly staff, nice room
Location, friendly staff, nice room
We were satisfied with our stay - room was nice, spacious enough for its price (plus our room was upgraded for free) and had complete amenities (including a flashlight & umbrellas - stuff you don't normally find in other hotels). Breakfast was good, not spectacular given the limited choices, but decent nonetheless. Staff were friendly & efficient - we arrived almost midnight and we were greeted with refreshing drinks and wet towel; I requested for late check-out, unfortunately they were fully booked so they offered a wash-up room instead so we can freshen up before our flight. Other requests like extra towel, bottled water, etc. were delivered promptly. The hotel was also walking distance from the beach.