Back to hotel info

Excellent 8.7
Based on 3744 reviews

Verified traveler reviews

Filter by traveler type

based on 3744 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for money 8.5
  • Food/Dining 8.1

Denise M. from Philippines
Stayed one night in June 2014
Loved this hotel!
Lovely hotel, great staff and centrally located
Loved our stay here! We were 6 in our group and everyone was pleased with the The Nap. The rooms are clean, the bathroom is perfect with a spacious shower with proper shower enclosure! Aside from that the staff were very accommodating with all of our requests and tour inquries. The beach is a 5-minute walk from the hotel. There's a pharmacy and 7-11 less than 5 minutes away. The next time we go back to Phuket, we'll definitely stay here again!
Reviewed June 29, 2014

Jasmin K. from Singapore
Stayed 3 nights in June 2014
Attentive staff, good location, quiet and peaceful
Hotel staff, Location, Cleanliness
The service at Nap Patong is really amazing. The minute we stepped into the hotel, 2 staffs immediately helped to carry luggage and settle us down with pineapple drinks and wet towels. Check in was fast and the staff helps in everything, we do not even need to go to the counter personally. Got an upgrade to deluxe room (i don't know the reason but i suppose they have no more superior room) and its really pretty and modern. Room is neat and tidy and all the necessities are provided. Staffs are really attentive and helpful. It was a good stay.
Reviewed June 27, 2014

Ching Y. from Hong Kong
Stayed 2 nights in June 2014
the booking terms of spa package make me angry
spa is good, clean room, a little far from shopping mall
I paid for two nights "DayDream Deluxe with 60 mins spa 2 persons per stay" and finally got one spa only!! That mean the second night I paid much money without spa!! However, hotel staff told me they just offer a spa treatment per stay! That mean I pay for second night just for a room. Then why I pay for Higher price on the second night! However, the Agoda Customer Support Specialist tell me the " Spa package is not related to our item." But hotel staff told me this is agoda responsibility! So, I paid a high prices on my booking, by the hotel booking agency who I used for 8 years!! I expect more on adoga serves, which make me really disappointed this time ! I suggest travelers who want to book this package, should consider the terms of "per stay", Don't book more than one night on this item!!
Reviewed June 27, 2014

Lai W. from Malaysia
Stayed 2 nights in June 2014
Comfortable room, location and staff services
Reviewed June 27, 2014

JIANG Y. from China
Families with young children
Stayed 4 nights in June 2014
My room location is poor,no view no sun shine
Near beach Quiet Friendly
No bad, but room view is bad, can not see outside .
Reviewed June 26, 2014

Khatrina L. from Philippines
Stayed 5 nights in June 2014
Fantastic service and location
Superb breakfast, great room amenities, boutique hotel ambiance
Check In: Our flight arrived past midnight and we are so happy that the hotel check in was fast , we ask the hotel where can we get some food. Only open stores that time was 7/11 and Mcdonald's delivery. We had to pay for one extra bed since there's five (5) of us and we only reserved two (2) rooms, though upon entering our room, it can accommodate at least 4 people. Breakfast Buffet: Is amazing! We love the food choices! Room: Full amenities! I love their bathrobes. Our room has a balcony and has a spot for drying your clothes. The air conditioning is intense. We usually open the balcony windows to control the room temp. Location: 15-20 mins walking to Bangla Road, though you can have a choice of walking along the shopping/ food streets or patong beach. 5 mins away from patong beach. The hotel has free bike usage which we took advantage. Activities: Refrain from booking from the hotel your tours, there are numerous travel booths outside the hotel, you can haggle the price especially if its a group tour.
Reviewed June 23, 2014

Yeow C. from Malaysia
Stayed 2 nights in June 2014
Very happy with the room
clean, quiet and comfortable
clean, spacious and comfortable room. massage was great. breakfast selection was rather limited. But overall good value for money. I'd come back again.
Reviewed June 23, 2014

Lau E. from Singapore
Families with older children
Stayed 4 nights in June 2014
Great beaches, street shopping and fantastic food.
Clean and spacious rooms, friendly staff & great value for money.
Nap patong exceeded all our expectations. The hotel location is near enough to patong bangla walking Street and sungceylon mall and the beach yet far enough to be quite and peaceful.
Reviewed June 22, 2014

SATYABRATA S. from India
Families with young children
Stayed 3 nights in June 2014
Great fantastic
Friendly staff, great food, very good location
Awesome and pleasant, good comfort and nice ambience
Reviewed June 21, 2014

Wei N. from Singapore
Stayed one night in June 2014
Awesome! Must stay there!
Location; Service; Hotel Standard
The Nap Patong is managed by its parent company The Sea Patong. Both hotels are side by side but it seems that they have been amalgamated into just the Nap. We stayed at the Sea, but all the toiletries, towels and accessories were labelled the Nap. Regardless, the stay was fantastic! The staff were really attentive and the hotel is simply memorable. It makes for a great honeymoon stay. We would definitely stay there again when we visit Phuket! A must-go!
Reviewed June 20, 2014