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2015
Excellent 8.7
Based on 3728 reviews

Recent customer comments

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Excellent



based on 3728 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

Ye T.
October 23, 2013
fantastic
good location (near patong beach and popular locations), friendly/helpful staffs, nice swimming pool
Stayed there for 2 nights. Check-in check out was fast without any delays. Staffs were helpful, friendly and speaks good english. The best thing about the hotel is the cozy room setting with a balcony overlooking the hotel pool and the patong beach. The location is also very convenient. It is far enough from the bangla road so there's no disturbing noise and near enough to walk there (10minutes walk). Patong beach is also in the walking distance (5minutes walk). The swimming pool is nice and quiet. However, it's quite small compare to some other hotels I have been before. The only bad thing I could think of is the breakfast menu. It was quite boring and the taste is not so good. I would like to see more thai style menu and disappointed by the lack of variety. The hotel could definitely improve on this aspect. Overall, it was a nice stay at the hotel and i would strongly recommend to go there during ur stay in phuket.

oren S.
Israel
October 22, 2013
very nice hotel in good location.
clean, location, hoseptality

JUN W.
China
October 17, 2013
good location
Good, comfortable

Pak L.
Hong Kong
October 17, 2013
beautiful pool
beautiful pool, nice staff, close to beach and bars

MING C.
Hong Kong
October 15, 2013
Satisfied staying
Clean room, central located, close to the beach
This hotel is central located and close to the Patong Beach. The room is clean and quiet. Some of the staffs are friendly but few of that are not friendly and seems that they don't want to take care of you even check-in. Breakfast is okay, but it has lack of choice and the speed of food refill was slow. Overall is just okay for this hotel.

Ami N.
Japan
October 09, 2013
Contemporary hotel in quiet but easy access town
Contemporary, clean and great service
Easy check-in, nice staff, clean, modern/contempoary, only 15min to Bangla Road. Offers free shuttle to Jungceylon twice daily and assisted with booking taxi to airport in their new & clean hotel vehicle

Law L.
Hong Kong
October 06, 2013
Great hotel
Vy comfortable hotel. Its near the shopping mall and i love their swimming pool

BO W.
China
October 05, 2013
good
good design, near the beach, good location
totally is good, nice room and design, clean and big space, but for internet booking, by default they will give you seperate bed, that is not good, I have a child, it is very dengrous, I have costed one hour to ask give me a signle room, and in the last moment they gave to me. Funturnately! totally, it is ok.

Michelle D.
Australia
October 04, 2013
Amazing resort
The location was ideal about a 300m walk to the main street mof Patong

Mohgana R.
Singapore
October 04, 2013
Decent but food was pathetic
The staff were friendly and helpful. The rooms are generally clean and spacious. They have a pool table which is free and the mini bar items are free.
My family of 7 stayed in the Nap. The rooms were generally clean and spacious. The staff were friendly and helpful. The highlight of the hotel is the staff. The breakfast buffet is poor. There is not much variety and the food does not taste nice. The hotel is kept clean. The hotel is very quiet and is situated away from the night activities. And it is 10 mins walk to the sea. On the overall its a decent hotel to stay.