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Excellent 8.7
Based on 3727 reviews

Recent customer comments

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based on 3727 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

sohee P.
South Korea
January 22, 2013
Neat and clean hotel
Modern style
The location is really perfect. It is not that far away from the malls and near to the beach. The hotel is really nice, too. Neat and clean and the workers are so kind to the customers.Breakfast was great. I definitely want to visit this hotel again if I have a chance to go to phucket one more time.

Ng A.
January 21, 2013
A good hotel for couples
clean and spacious
I like the fact that every room has a balcony attached to it and the room service was prompt. Downside was that you couldn't get a good proper view of the sea due to it's location, even thought it's just 5mins to Patong Beach.

Zai C.
United States
January 19, 2013
Hip hotel and pretty good location
Clean rooms, people were very friendly
we stayed at the nap for 3 nights and we enjoyed it! the room was a decent size for a family of 4 (2 little ones) and they put a cot in for free as well. the location was pretty good- a bit of a walk with small kids to the jungceylon and all the good restaurants but it wasn't too bad. i suggest not to take a stroller/pram to shop or walk around the area though. the roads are too narrow and very bumpy. there are so many small shops that you can't fit a stroller in. the breakfast at this hotel was pretty good! they basically have the similar stuff everyday but they change it up a bit. we all loved the juices that they make right in front of you! the people at the hotel were super nice- especially to our kids. they remember our names and played with our kids whenever we go down to the lobby. it is so true about thai people love kids! our kids loved the attention the shower had a hot water pretty quicky, the bed was pretty comfy, the balcony area was nice and spacious. we'd go back again!

Alexandra K.
January 16, 2013
modern and very good service
absolutelly loved this place! if we ever go back we will stay here without a doubt! beutiful place with amazing views

Ron C.
United Kingdom
January 15, 2013
Lovely hotel, friendly staff.
Outdoor room adjoining bedroom withceiling fan and seating area, lovely restaurant, excellent breakfasts
Although the hotel is situated minutes from the madnesss of Patong, the Nap is in a peaceful location close to the beach making the best of both worlds. The hotel is lovely and clean with a contempory modern design,the breakfasts were excellent, with honey scraped fresh from the honeycomb and shotglasses of fruit salad,cavier and champagne, meats,cheeses, cooked breakfasts and a whole range of other delights. We also had one of the special evening meals which also had a great choice of foods all for 465 bhatt. The bedrooms were modern with an outdoor room which was great for relaxing on in the evening before hitting the town. All the staff were friendly, helpful and pleasant. The Nap is an excellent hotel we were very happy that we chose to stay there and we hope we can return again one day.

Andrea R.
January 15, 2013
Excellent ambiance
Hotel look and design
we were immediately hooked by the photos of this hotel and decided to stretch further our honeymoon budget in order to stay here (after all we all plan to have just one honeymoon in a lifetime!). the hotel design is its main strength: it is just beautiful! while patong beach did not turn out as our best choice, this hotel, conversely, was our best one. we loved it immediately. the spa is most excellent and the whole hotel has a sort of "spa-look" which is in strong contrast to the look of patong, which is more of a mess than a spa... the staff is courteous and attentive in most cases but we have also to remark that some of them lacked even a basic english knowledge: we frequently had a hard time to be understood and also to understand what we were told. this appears to be a common problem in phuket, while it is not in bangkok according to our experience. overall i highly recommend this hotel if patong is your chosen destination for your phuket stay and the objective is relax rather than excess.

January 14, 2013
Lovely hotel, but service lacking
Big rooms, clean, good facilities, free minibar
The hotel was a good hotel, but I found the lack of personal attention and staff willingness to help lacking. They were not unfriendly, but did nothing to go that extra mile. Hotel is in a great location in Patong, and comes with free minibar in the room which was a very nice touch, but then they charge you for ice if you request a bucket of ice which does not make sense. Rooms are big, clean, spacious, airconditioned and very comfortable. Overall, a lovely hotel and I would definitely stay there again.

ChenJian D.
January 13, 2013
Best hotel in Thailand
i like everything of this hotel
Nice food, nice attitude, nice Apple computer, nice swimming pool, i like almost everything of this hotel

Gustavo A.
United States
January 11, 2013
Modern and conviniently located
Free breakfast, minutes from beach, quiet, modern, free wifi
We stayed 3 nights and had a wonderful time at the nap. The hotel is new and sleek with a modern feel. Staff are friendly and very accommodating. My only peeve is that they give out a single key per room which can be an annoyance. Otherwise a very happy camper. The free minibar is a total winner!

January 09, 2013
fantastic, great place!
nice and cosy environment.
good location, easy to move around by walking to your desire shop. many seafood restaurant and pubs. nice night view and the seaside is fantastic, especially sea sports.