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Recent customer comments

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Excellent



based on 3675 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.6
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Staff Performance 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

9.6 Mohammad Z.
Malaysia
April 23, 2016
Good service and location
The staff were really helpful and polite. Room was superb. Recommended

10 ary S.
Indonesia
April 25, 2016
Excelent
Best hotel, service excelent, everytink excelent..

9.2 LIM H.
Singapore
April 24, 2016
Good service by bellboy
The bellboy provided brilliant service, from day one till the last day. He is attentive and initiative to help us. Breakfast spread was good. 4th floor deluxe room cannot see the beach view.

7.6 TIN W.
China
April 19, 2016
Good staying
Will come back in future

9.2 Ya C.
Malaysia
April 14, 2016
value for money.
Their staff are providing good services. Good location ,easy to access to the town,not too noisy at the night

7.2 Joline N.
Singapore
April 10, 2016
comfy, pleasant stay
The room is spacious, i liked the fact that they have a balcony. Decor is modern & provided a fresh relaxing feel with soft blue & white. Beds are of good quality, too comfy that we slept in alot of times, didnt want to go out cuz of hot weather outside. Aircon is good & strong, needed no time to get to cool temp, however, water heater shower temp takes long time to get to heated up, hard to adjust to right temp. Basin water tap pressure too strong, water often gets splashed out. Tv channels limited, only 1 or 2 channels for english speakers. Liked the fact that they have a pool table for guests, but swimming pool too small and design not appealing, looks like a pond esp with the mini blue tiles. Would rather prefer the plate of complimentary fruit to be placed in room during 1st night for a sweet surprise than redeem it by ourslves at the cafe near the lobby. Would prefer cookies as their fruits are not sweet except their watermelon and pomelo. Breakfast is v good! Dissapointed in their housekeeping as we kept waiting all the way till noon for them to cleanup our room and finally gave up, just asked for some basic necessities. 3days in a row, we didnt manage to get room cleaned up, we kept giving them time to get to our room ... went for brkfast... swimming... play pool.. coming back each time to chk, but they didnt even get to our room... staff here are v friendly, they know basic english n will greet u each time. However, be prepared for mozzies in hotel the room and in their library. All in all, it was a very pleasant and comfy stay apart from the points i highlighted , great for people who are looking for a quiet n comfy stay.

9.2 Danail Y.
Bulgaria
April 14, 2016
Great location in Patong. Quiet hotel near Bangla
It is a hotel with great location - near the beach, the local food market, Bangla road is 5 min walk. The staff is friendly but not always helpfull. The breakfast was great.

8.4 Mohammad H.
Jordan
April 04, 2016
Its a fantastic hotel
Its a vary nice hotel

9.6 bahaa K.
Lebanon
April 04, 2016
Amazing
Nice but room size is not large

7.6 Tri N.
Canada
April 05, 2016
Decent Hotel
Decent hotel but the location is too far out from the action places.