arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 4216 reviews

Recent customer comments

Filter by traveler type
Very good



based on 4216 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 7.3

Anand K.
Malaysia
March 19, 2012
tallest hotel in phuket!!
extremely tall !!
if its your first time in phuket, and you have no guides or friends to show you around, and you r blindly travelling alone or with your significant other on a scooter , and.. youre the kinda person who gets lost easily at night.. then this is the best place to stay ! u can spot this magnificently huge and tall hotel from almost everywhere in the city centre.nice rooms, bathrooms plain but the maintainance and service were quick and prompt.downside- the alleged sky bar on the top floor was always closed when i tried to sneak a peek.

Jackie H.
New Zealand
March 18, 2012
amazing views and great location
breakfast
great hotel, close to everything. staff are very helpful with book tours and transfers. bangla road is close by where all the partying happens. lots of small places close by to eat and get massages. buffet is great for dinner and breakfast

MICHAEL K.
Australia
March 16, 2012
Moderate priced hotel. Close to Bangla Rd.
Great breakfast. Nice ocean views
At reception, they claimed to only have a twin share room available rather than a double bed room that I booked - probably because I was a solo traveler. It took some negotiation to get a room with a double bed. Room was nice and bed was comfortable. Location is right next to the Gay district. The hotel is known as "The Gay Hotel" to the locals. Close to the Jungceylon shopping centre & Bangla Rd nightlife. Its still a bit noisy up on the 19th floor - traffic/clubs at night and construction yard behind hotel during the day. No free WiFi either. Nice views from the balcony. Breakfast was included and there were lots of different options of food available.

jason Y.
Australia
March 16, 2012
hardly a hotel= motel dark dingdy average locatio
nothing good
asked for nonsmoking room was put in smoking room and was told there is no non smoking rooms demanded nonsmoking room was given it after a few arguments lied to us about not having nonsmoking room staff so rude pictures need to be updated as hotel is nothing like the pictures would not stay there again

Jacqneline W.
Malaysia
March 12, 2012
good location hotel
near to night life area
the hotel room is very big and clean, the hotel provide very delicious breakfast! it is just a very short walking distance to our clubbing, shopping and dining area. the beach also located 10 mins walking from our hotel.moreover, the front liner staff are very helpful and friendly.

Jacqneline W.
Malaysia
March 12, 2012
romatic hotel
easy to excess to everywhere
me and my husband spend our honey moon at this hotel for 3 nights. the hotel are very big and well keep. the hotel do provide a lot of delicious foods for our buffet breakfast. it is just located at nightlife area and do have some massaging centre nearby. just about 10 mins walking distance to the patong beach and we do enjoy our holidays.

Jacqneline W.
Malaysia
March 12, 2012
good location hotel
near to night life area
i stayed for 3 days at this hotel , this is the first visit of my phutket trip. once i enter room, i feel the room is very big and comfortable. the toilet also very big with bathtub attach. in front of my hotel, i saw a lot of pubs and massage centre. i do enjoyed during my stay at this memorable hotel.

Roy H.
New Zealand
March 09, 2012
Great Location, fantastic views and good service
The Location, clean tidy rooms. Good fair price.
I had an ejoyable stay at this hotel. Although I was in the older wing,the room was a good size, clean and I found the staff to be friendly. Location: This is probably the main reason you should consider this hotel. It is located in the centre of Patong Beach with all the shopping close. Also only a short walk to the night life. There is a new shopping mall area just 5 min from the hotel. The area is large and you get to choose from the many shops as well as local souvenir stores.

Sindhu N.
Indonesia
March 09, 2012
Very Outdated 4* hotel
Location of the hotel
We have not been to Phuket and we chose this hotel because they have good pictures in agoda. Little that we know, the pictures in agoda is mainly the rooms in the royal wing (and not the ones in paradise wing). The hotel is very very very old, with old features and very outdated. The lobby is not very inviting. The room is ok, although it smells like very old room and the bathroom is very outdated as well. Bath up is super small. This hotel actually has potential but it is not well kept whatsoever. THe most disgusting discovery I made is that the glasses of the high building (paradise wing) is covered with Bird's poop!!! The top of the the high building has several bird nest - very disgusting, and they do not seem to care to have it removed and clean the window No free wifi and some of the receptionist have a super duper bad english. Other than that, the swimming pool, breakfast and room is ok - not great at all, but ok.

Katarina I.
Australia
March 08, 2012
Great hotel, great staff, great location
Pool, breakfast, helpful staff, 2 minute walk to the centre of Patong
Our stay was absolutely amazing. Not only was the hotel right in the heart of the action, but the staff were so helpful and very geniune. The breakfast was extensive, the rooms were impeccable and the pool was absolutely amazing. I would recommend this hotel to anyone who wants to save money whilst also staying in luxury.