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Very good 7.7
Based on 4185 reviews

Recent customer comments

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Very good



based on 4185 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.6
  • Staff Performance 7.6
  • Value for Money 7.7
  • Food/Dining 7.3

Lauren S.
New Zealand
July 15, 2011
Great location and a good hotel
location in central patong only a few blocks from the beach
we really enjoyed our stay the location was great - near all the markets and main restaurants, only a few blocks away from the beach. the hotel was clean, the staff were friendly. the pool was really great with plenty of chairs to sit on. the spa attached to the hotel was great as well such a beautiful setting. the morning breakfast was amazing - would highly recommend it!

Willem O.
Netherlands
July 15, 2011
Good hotel but ridiculous internet price
Splended view over Patong Bay, close to night venues
I had a beautiful room, well furnished with a splendid view. Their internet rate is ridiculous. Where many good hotels offer free access to fast internet, this hotel charges an astonishing 480 Baht per day. Their internet cable is located next to the bed, far away from the small working desk in the room. Another point: The view may be good but apparently the windows are never cleaned on the outside.

Ricky G.
Indonesia
July 15, 2011
Pleasant staff hotel, great location
My child really likes the swimming pool @ hotel
This hotel location is strategic, near jungceyloon mall, food is easy to find around here. Close to bangla road if you like night life. 100% will come back again

daniel E.
Australia
July 15, 2011
excellent location great staff
location pool food
loved this hotel would definately come again. the staff were very helpful at all times. we got upgraded to a deluxe room because our air conditioner kept turning off. firtst we were were in the paradise wing which is older and then the royal wing which is newer and closer to the pool. both were good but i did prefer the royal wing.

yogi S.
Indonesia
July 15, 2011
good
good
the royal paradise hotel & spa puts its guests in the middle of the action, being minutes from beach, nightlife and shopping. the hotel is situated in the very heart of patong, only a few minutes walk from bangla road, the center of patong nightlife. the jungceylon and robinson shopping malls are also just five minutes walk from the hotel, while patong beach is less than a ten-minute walk away. its central location makes the royal paradise an ideal, comfortable, and affordable base if you are looking to fully enjoy patong’s nightlife. the royal paradise is set on a sprawling complex, with the paradise wing and the newly-built royal wing, both offering priceless views of patong beach and the phuket skyline.

Zainun H.
Singapore
July 15, 2011
Hotel was good but need improvement .
Halal food is the advantage
The hotel needs improvement on the interior and exterior exp like painting.

KHALID A.
Saudi Arabia
July 15, 2011
Good service and lovely staff
Best feature might be the room decoration and the sowming pool
Very friendly staff. They were very helpful when I had a motorbike accident they helped me out to solve the problem. However, the location of the hotel wasn't in the best area and you have to walk in a yaly to get to the hotel. Not on the beach.

Kenneth W.
United Kingdom
July 14, 2011
Convenient location but outdated interiors.
Location was good and easy to walk to beach and shopping.
Generally disappointing and not a welcoming hotel. Front desk staff were not the usual good friendly Thai hospitality. Very outdated and needs a major refurbishment.

Chris T.
United Kingdom
July 13, 2011
Very friendly staff
Location
We stay 3/4 times a year at the Paradise, nothing seems to change, the staff are all friendly and everything world very smoothly.

Kai G.
July 08, 2011
one word - awesome
Spacious and clean rooms
My friends and I were warmly welcomed by two of the hotel staffs at Phuket Airport Arrival Hall. The rooms were huge, the beds were comfy, and the views (facing the swimming pool) from our balcony were refreshing. What more can we ask for? The daily buffet breakfast was surprisely good! But refrain from trying every item on the first morning because they actually serve the same food on all mornings. But then again, the spread was good considering the amount we paid for the Hotel stay. Now here comes the horrifying part. The hot water from the tap was brown in color. Yes, BROWN. The cold water was fine though... So we suspected that it was the heater's problem. Anyway, we called for room service and TRY to get it fixed. It got better but apparently the problem came back again. Perhaps you would like to give the hotel and call, and ask if the problem is fixed, before making reservation(s). And here's a gentle reminder to all - Check-out earlier if you do not want to end up rushing for your flight because the check-out procedure took more than half an hour of our time. Other than the dirty (hot) tap water and the time wasted during checking-out, everything else were pretty much up to our standard! :)