arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 4139 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.6
  • Staff Performance 7.6
  • Value for Money 7.7
  • Food/Dining 7.3

7 Richard P.
United Kingdom
May 04, 2011
Mixed feelings about this hotel.
Pool area
Its a strange place to review as its about what you need from a hotel. To be fair, the swimming pool was very nice, well maintained and staffed.Poolside bar quick and efficient.Surrounded by a mature garden that gives some natural shade. Rooms in the Royal Wing were very good, well fitted bathroom with shower and bath.Quiet air/con and a balcony.The breakfast was not good,it was like staying in a cheap holiday camp.Queue for eggs and bacon to be cooked in single orders at a time.Food in the resturant was no better. I also object to having to pay 500bht a day for internet usage in room.

8.3 Dean W.
May 05, 2011
Hotel of reasonable rates in a great location
Price, Location, Staff Friendliness, Cleanliness, and Facility
I would like to say that the rates for Royal Paradise was reasonably price for a hotel of good standard, location. The room size was good, facilities was also good especially the pool. Staff, right from the front desk to the housekeeping was friendly and ready to serve. The breakfast also has a very good spread compare to others I have stayed in Phuket. Overall a nice experience and will strongly recommend to friends.

9.3 Ashley G.
United States of America
June 05, 2011
Nice hotel but in a wierd location
beautiful secluded pool with nice beach view from room
Hotel management was helpful in providing us an upgraded room free of charge when they gave ours away to another guest. They did not hesitate to make guests happy and compensate for their mistakes. Very pleased with hotel and services.

6.3 Rachan J.
United States of America
September 21, 2011
Great location but no parking
Walking distance to shopping and nightlife.
If you're looking for shopping at night or going to bars and listen to some music and other entertainment, then this hotel is in the middle of everything. It's less than 10 minute walk to the famous Bangla Road and about the same distance to the Jungceylon Shopping Mall. There are many restaurants in the area. The rooms are old but functional. Don't worry about the view since you won't see anything. One feature that can be good or bad is that when you walk from the hotel to the main street, you will pass a gauntlet of gay bars, with the young Thai guys in skin-tight clothing offering you their services. I got used to it after a while, and they stop bothering me. No free Internet at the hotel. Parking was very difficult.

7.7 TOMMY C.
May 03, 2011
Great Location, great view from balcony
The location is good, and near to shopping mall Junceylon and Bangla Road for nightlife.
It's the first time we went to Phuket holiday and Honeymoon. The Hotel provided us nice flowers decoration with love shape on the bed. We're so happy to see that. And it has a nice view from Balcony at high floor. The room is clean and location is great. Go to Bangla Road and Junceylon Shopping Mall just within 8 mins walked, quite convenience.

May 09, 2011
Great location, great room
Location, breakfast, pool
We enjoyed our stay at Royal Paradise. Had a great resort feel. Walking distance to everything. Pool bar was great.

6.7 LIONG H.
May 09, 2011
romantic hotels room & Great spa
Greatest & relaxing massage
We very enjoy our stay in your hotels & spa. You have a very relaxing massage , we almost everyday enjoy your spa & massage. About your hotel location, we have to walk thru all the pub. It's a good experience to saw all the dancer and all the tourist enjoy sitting outside.(eg : pubs for men only). you have a friendly housekeeping, they will sent us immediate what we need. We will stay again at your hotel if we go Phuket next time.

8 Daniel M.
August 05, 2011
perfect location
location and pools
great location and pools. 4th stay here. love it everytime

8 Yvonne C.
May 10, 2011
Nice Hotel with large rooms
Large clean rooms
we stayed at the royal wing and had a good stay. ask for higher floors to minimise noise at night. hotel is located in the gay bar district of patong so beware if this bothers you.

9.7 Melanie H.
May 02, 2011
lovely hotel and great location
central location, friendly staff, buffet breakfast with larve variety, large room size.
I really enjoyed staying at Royal Paradise. the staff were friedly and always helpfull. the room was a generous size (tho was in a room by myself with a king bed), with large bathroom. The location was fantastic. a short walk to the beach, Banglar Rd, shopping and pubs. The hotel is set off the main road and has its own pedestrian access with massage places and tour offices. tho some nights i could still hear noise form the street. the pool is large, and always had clean fresh towles to use. there was a tour desk and you could book a taxi or a driver for the day. like with most hotels if you take items out of the mini bar, even though you dont use them they will still charge you for them (this happened to another guest staying at the hotel). i would definatly recommend friends and i would stay there again.