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Very good 7.7
Based on 4185 reviews

Recent customer comments

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Very good

based on 4185 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 7.3

July 10, 2015
Like this hotel
Best location, clean, nice staff

9.3 Lee H.
July 09, 2015
value for money
the staffs were so friendly, very centralised location near to everywhere, value for money
Very happy with the stay. Will visit again :)

7 Dikdojo P.
July 08, 2015
Good security

8.3 Bradley A.
South Africa
July 05, 2015
The pool bar, royal wing rooms, staff
Very great hotel. Excellent staff, and position. Breakfast was a bit dull.

4.7 Evelyn S.
July 04, 2015
No free wifi
Pool pool and pool
Really not happy with the service I received on check out. My bag weighed 40kg and no one was around to help me carry on check out. When we rang to ask for help the man at reception said 'no!' Rudely and hung up. Because we had to take things ourselves it took us 15 minutes to get downstairs. The royal wing had a ramp that was so steep that when I tried to get my bag down it, I almost injured myself. Was very difficult and dangerous. Because it took so long to get downstairs with no help we had to leave in a hurry to catch our flight. But the man at reception stopped our cab from leaving to check that the room was ok despite us saying we were in a rush and that he had my credit card details if anything was missing. It then took another 10-15 mins for housekeeping to check the room before we were allowed to leave (nothing was missing like we said). We only just made our flight. Furthermore, wifi was only free in the lobby and if you paid for wifi it only worked in the room. It cut out and was only accessible on one device at a time and you had to sign in many times a day which was an issue for me as I needed to use two devices and needed reliable internet for business. You couldn't even use it at the pool! Cut out as soon as you stood out the door! The pool is wonderful and the room comfortable but if you require anything other than that don't stay here. Would not stay here again as the service and wifi I received in backpacker hostels was better.

10 David H.
June 25, 2015
Paradise Anytime
Excellent Staff / Quality Room / Central Location.
I rate this hotel 10 out of 10 as 4 star rating is spot on . The staff could not be more friendly and helpful and allways with a smile . Happy and friendly cleaners . A very clean hotel - I think all hotels in Thailand have expensive wifi .

9 Larry S.
United States
June 24, 2015
Staff, Room comfort and price
Staff, room comfort/cleanliness and value for the money
Very nice. Extremely courteous, friendly staff. Great breakfast buffet.

10 alan P.
United Kingdom
June 21, 2015
lovely stay in paradise hotel
staff, location, quality,style.
i stayed for 4 days

8 Herry T.
June 14, 2015
Good Cheap and Clean

9.7 Yousuf F.
June 12, 2015
very very good
staff performance. room condition. breakfast
Dinner in the Restaurant was not good