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Very good 7.7
Based on 4248 reviews

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Very good

based on 4248 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 7.3
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Thanawan L. from Thailand
Stayed one night in June 2016
Hotel review
The hair dryer dosen't work well. I couldn't use it for longtime because overheat problem and when it's getting cool down,It came back to work again but not long time useing. I think you should check it to avoid fire situation by electricity may cause. For your information The room no.919. For the other thing was nice. Hotel staff did good service and including security gard (Sippervisor gard) he was friendly. For the location is very nice because It's not too far from the beach and Jungseelon shopping mall. Thank for made me have nice time. Well done !
Reviewed July 01, 2016

Simon B. from New Zealand
Families with young children
Stayed 6 nights in June 2016
Enjoyable Stay
We stayed in the royal wing which is ideal if you are planning on using the pool facilities. The other wing is a decent trek, trust me it's worth forking over the extra few $ for. Very close to nightlife, shopping centre. We didn't bother with the beach this time as our child was ill, the pool was closer. Kids club needs a revamp. Toys all broken. Pool was superb. Breakfast excellent, if you want bacon request at the egg station. Indian restaurant and room service were great value and tasty! Would stay again ffs.
Reviewed June 30, 2016

Judy A. from Australia
Stayed 8 nights in June 2016
Excellent stay once again
Lovely staff nothing was a problem good location
Reviewed June 29, 2016

Simon B. from New Zealand
Families with young children
Stayed 6 nights in June 2016
Great place!
We stayed in the Royal wing which was spacious and had a deck overlooking the pool. Lovely clean room and bathroom with plenty of space for a family and all the accompanying luggage. Our little guy was sick and we were grateful that the Hotel has a nurse in the clinic with choice to pay for a Dr to come and visit. On that note, plenty of pharmacies, 7-11's and laundries close by. Close to local markets and a mall with all the shopping and conveniences you could desire. Seamless check-in. Good selection of international food at breakfast and we enjoyed the Indian restaurant. Room service didn't have any additional charges and was pretty good. Kids club needs a good clean and refurbish (broken toys galore) but gym was good, as were the pools. If you want a beach take a taxi from the street to Kata or Karon as hotel taxi's tend to be a bit more. And the minimum is 200 baht anywhere closeby, so expect to pay about 400 one way in a taxi from the street. We're back from the beach at this hotel but that didn't phase us and the local shops and conveniences make up for that.
Reviewed June 27, 2016

Siu W. from Singapore
Stayed 2 nights in June 2016
Good hotel with bad service
The hotel is good in general. Nice room, swimming pool and view. However, the staff is bad. I booked a taxi (scheduled at 6.30pm) when I check out from the hotel but the staff told me that no one booked a taxi at 6.20pm when I checked with them. I left the hotel to find another taxi (luckily I found one after 15 mins later) but the hotel staff out of sudden came out and look for me said that I have booked their taxi and I shouldn't take the other one. The staff was unhappy and talk rudely to me. They told me no one booked the taxi for me right from the first place and they told me they have a taxi after 15 mins later while I searching for a new one. So I'm very unhappy about their service.
Reviewed June 26, 2016

Peter G. from United Kingdom
Solo travelers
Stayed 7 nights in June 2016
My room was situated in royal wing. Was with pools view but view been blocked by trees. The rooms door was to the street. Cross the street been some gay pubs where at 11pm started shows. Was very loud so I could not sleep.
Reviewed June 25, 2016

radha K. from India
Families with young children
Stayed 2 nights in April 2016
good hotel
good hotel
Reviewed June 25, 2016

Matthias F. from Germany
Stayed 2 nights in November 2015
Good Hotel
Very friendly stuff
Reviewed June 25, 2016

Earnsdale A. from Philippines
Stayed 3 nights in June 2016
Nice hote and location.
Nice food and friendly people
Reviewed June 22, 2016

Ding-Yang A. from Malaysia
Stayed 2 nights in June 2016
Good hotel
Overall good.
Reviewed June 22, 2016