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Recent customer comments

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All reviews (4138)

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Very good
based on 4138 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

10 Chayanun P.
April 08, 2014
Great service... Nice stay
Great service, located near beach, nice swimming pool
This hotel located near the beach but not on the beach. It is far from the beach only 5 mins walk. Very close for shopping area, bar and restaurants. The check in staff is friendly and willing to help.

10 Corey A.
April 19, 2014
amzaing and great food
pool, breakfast and location
really nice place and great central location

February 25, 2014
nice and cozy place to stay
service, friendly, accommodation

7.7 Daniel T.
February 13, 2014
Pleasant stay!
breakfast, location and airport shuttle
generally a very pleasant stay, though the front desk staff at check-in could be friendlier and smile a little?

7 Andres B.
April 25, 2014
Totally OK !
room, swiming pool, staff
It was all good, it was during CNY. Lots of Russians and Chinese. A few Russian morons had to much vodka to early and caused problems at the pool sidelines. The Staff were very efficient neutralizing them, and they did. Ten the chinese.. filthy leaving garbage everywhere. They need to learn a lot. But we are cool with all of that. Just heads up choosing your traveling dates. None of the above was to blame the hotel. The hotel was very good, and staff was kind. Food during breakfast was good. Oh, yeah, there is a gay strip in front of the hotel. No worries

9 Moi K.
February 03, 2014
A great vacation, a very good hotel & service
The hotel location is great and the staff very friendly & helpful.
As the others had mentioned that there is no free wifi in the rooms! However, it's not that big problem! The hotel is excellent and defenatly on my next vacation to Phuket will book there again.

9.3 singh A.
January 27, 2014
comfortable and monies worth
location,24 hrs room service,,friendly staff
One of the few hotels I have stayed in Phuket where u can get 24 hrs room service. Rooms are big clean and comfortable. Walking distance to food outlets and nightlife in bangla road is 300 metres away. Also walking distance to Junk Ceylon shopping centre. High speed internet available and staff are able to speak English

6.3 ekin A.
January 25, 2014
Overall good needs upgrading soon
Location is good, room is OK
It was a pleasant stay. The room is airy with plenty of light. Stay at upper floors

8 Frank R.
February 01, 2014
Close to entertainment
Comfortable, nice view over Patong, clean.
The hotel is located in one of the more interesting areas in Patong. I should recommend this hotel to gay and open minded people who like to experience night gay life.

4.3 Scott S.
January 31, 2014
Disapointing stay
I'm still thinking
What a disappointing stay, we paid extra for the paradise wing and received a rundown room. The food is of a poor standard, I had to send a burger back as the patty was extremely tough (never had a tough patty). Breakfast is included, but that’s not a bonus, they need to give the kitchen staff a shakeup. Internet is not included, I had to purchase vouchers, you can buy hourly or daily vouchers. I purchased a daily voucher however I was given a daily voucher by mistake, when I informed the staff, they became very unfriendly, I asked to speak to the duty manager, coincidently he/she was in a meeting. Eventually they gave me the correct voucher, I received no apology, just a dirty look.