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Very good 7.7
Based on 4190 reviews

Recent customer comments

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Very good



based on 4190 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 7.3

Yong C.
Malaysia
February 28, 2014
Pleasant
Central Location; Great Swimming Pool; Great Sea View

IVAN C.
Singapore
February 25, 2014
nice and cozy place to stay
service, friendly, accommodation

Daniel T.
Singapore
February 13, 2014
Pleasant stay!
breakfast, location and airport shuttle
generally a very pleasant stay, though the front desk staff at check-in could be friendlier and smile a little?

Fooi T.
Malaysia
February 10, 2014
Small hotel room for couple
Nice breakfast, good location and swimming pool
The front office staff is not friendly and not smilling at all.

Fooi T.
Malaysia
February 10, 2014
Good except reception service
Location, good room service, nice swimming pool
Overall is good except the staff at the reception counter. They are rude and not customer-oriented at all.

Moi K.
Israel
February 03, 2014
A great vacation, a very good hotel & service
The hotel location is great and the staff very friendly & helpful.
As the others had mentioned that there is no free wifi in the rooms! However, it's not that big problem! The hotel is excellent and defenatly on my next vacation to Phuket will book there again.

Haryani M.
Singapore
February 01, 2014
Enjoyed my stay here.
good location, nice rooms, convenient
i stayed here with my 20 yr old daughter during Christmas. The room is very nice & comfortable. We got a room on the 20th floor & its facing the mountain & the ocean. Good spread of breakfast too. Close to most attractions such as Bangla Road, lots of street shop & within walking distance to Jungceylon Shopping Mall. Staff are helpful & friendly. Will definitely stay here again.

Frank R.
Sweden
February 01, 2014
Close to entertainment
Comfortable, nice view over Patong, clean.
The hotel is located in one of the more interesting areas in Patong. I should recommend this hotel to gay and open minded people who like to experience night gay life.

Scott S.
Australia
January 31, 2014
Disapointing stay
I'm still thinking
What a disappointing stay, we paid extra for the paradise wing and received a rundown room. The food is of a poor standard, I had to send a burger back as the patty was extremely tough (never had a tough patty). Breakfast is included, but that’s not a bonus, they need to give the kitchen staff a shakeup. Internet is not included, I had to purchase vouchers, you can buy hourly or daily vouchers. I purchased a daily voucher however I was given a daily voucher by mistake, when I informed the staff, they became very unfriendly, I asked to speak to the duty manager, coincidently he/she was in a meeting. Eventually they gave me the correct voucher, I received no apology, just a dirty look.

singh A.
Singapore
January 27, 2014
comfortable and monies worth
location,24 hrs room service,,friendly staff
One of the few hotels I have stayed in Phuket where u can get 24 hrs room service. Rooms are big clean and comfortable. Walking distance to food outlets and nightlife in bangla road is 300 metres away. Also walking distance to Junk Ceylon shopping centre. High speed internet available and staff are able to speak English