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Very good 7.7
Based on 4250 reviews

Recent customer comments

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Very good

based on 4250 reviews
  • Cleanliness 7.6
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for money 7.7
  • Food/Dining 7.3
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Vickie C.
October 04, 2013
It's pleasant, the room is clean and comfortable.
Location is very good, within vicinity of few tourist attractions, clean and comfortable and staffs are friendly.
It was pleasant and comfortable. The location of the hotel is very good. Everything is just within walking distance, e.g. shopping centre, the Patung beach, the Bangla Road, food and etc. So, it is very convenient. The only drawback, no free wi-fi in the room and internet (lan connection) is chargeable.

tery C.
September 27, 2013
Centrally located, tallest hotel in Patong
conveniently located amongst restaurants, pubs and beach. great view from 23rd floor. great sunken bar for chillout in the pool.
Customer service was slow, we have to wait more than half an hour for them to prepare the room for check in, to approach the pool towel staff to get a beer in the sunken bar as there was no staff there. Otherwise, the stay was pleasant. The room is clean and comfortable, view from the room was fantastic (both ocean and city view from high floor room), and ideally located for the beach, restaurants, pubs and Patong nightlife.

Ridzwan N.
September 26, 2013
Good location
1. Location

Gal K.
September 24, 2013
Great stay
Good Hotel, Big rooms
Very good, Nice pool, Good stuff, Great and cozy room

Wee I.
September 24, 2013
Great for bonding , pool great for relaxing
convenience, comfortableand clean
Enjoyed stay as usual at the Royal Wing rooms, managed to get a connecting room which is always hard to get one . great for massages, shopping n food. Annually we would stay this hotel because of the comfort , value for money ,easy accessible to sun, sea n spa.Great for family n friends bonding.

Christine O.
September 23, 2013
Good hotel at affordable rate
Hotel location is central to Patong, clean hotel with great pool and garden area. Affordable.
We are return patrons of this hotel. We have stayed at many hotels in Patong area but always return to this on for short stopovers. The maintenance on the hotel , pool and garden area is kept up to date, unlike some Thai resorts. This is a high rise building of about 20 stories.

man L.
Hong Kong
September 22, 2013
only convenience place
The room so dirty when we were arrived at that.movement ! The room is still dirty even we called the clean service!

Yasmine K.
September 20, 2013
Second visit same hotel!!
Accessible, Great shopping areas, near famous Bangla rd!!
Stay was comfortable as expected. Good buffet spread for breakfast. Great service staff, Ms Yuki on handling surprise birthday for my husband in hotel room. Overall, it's yet another happy holiday experience, nice ambience at pools. Convenient too!! :)

Jesson K.
September 17, 2013
pleasant and comfortable stay
convenient, clean, friendly
This is the tallest hotel in Phuket and is well managed with friendly staff. The hotel is centrally located to shopping mall and nightlife...very safe to walk at night.

Anton M.
New Zealand
September 16, 2013
pool, gym, maids do great job
The hotel has a great swimming pool, gym and good variety of breakfast buffet. The staff at the hotel is very friendly with the exception of one girl at the reception. It is better to stay in the main building on the upper floors as one of the lanes to the hotel has heaps of gay clubs/bar and it can be very noisy.