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Very good 7.7
Based on 4250 reviews

Recent customer comments

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Very good



based on 4250 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.4
  • Location 8.4
  • Room Comfort/Standard 7.6
  • Service 7.6
  • Value for Money 7.7
  • Food/Dining 7.3

Christopher B.
United Kingdom
December 22, 2012
Good hotel with excellent staff.
Staff; helpful, careful and always there.
The hotel gave a good base from which I could explore Patong and more of Phuket. Location: good for the beach and visible from just about anywhere in Patong so navigating back was easy. Service: First class. Good humoured staff who put up with my attempts at speaking Thai with smiles and some giggles.

LEE I.
Singapore
December 22, 2012
Lovely hotel and service with a smile
Convenience for shopping and to the beach
my family stay was enjoyable. this is largely due to the location where it is situated near one of the famous shopping center - jungceylon. furthermore there is a hourly shutter bus to one of the famous patong beach and the staffs are friendly. this has brought about great convenience. my children enjoyed very much.

Mei S.
United States
December 21, 2012
Lovely views, maybe the best in town
Attentive staff, great views
Great service and excellent staff. The views are fantastic, and the room/hotel were very clean. I enjoyed staying there the first night and booked two more. The wifi on the second floor could be spotty, but that only happened a couple times. I had a problem with dry cleaning services, but am hoping that the hotel will resolve these issues for me...we'll see. Overall, a great place to stay.

Mei S.
United States
December 21, 2012
Great hotel, great views
Staff was excellent
I was a little sick my first night in and the staff in the hotel lobby lounge were fantastic and friendly. When I decided to stay an extra two nights, I asked them for a room with one bed instead of two twins and they promptly helped me out. The guy at the front desk at night is very very helpful; but the taxi service from the hotel could be better (it is about 200-300 baht more than if you walk directly out to the street in front of the hotel). Overall, I was very satisfied.

Qian L.
China
December 20, 2012
great locations! and nice staffs!
the staffs are great!
its located in the center of patong beach,being the highest building in patong makes it a really good place for sightseeing.The view was great from any room! Not only that the staff there was really great and helpful for some.However the wifi connection in the hotel was ridiculous need a great improvement on that.

Tan X.
Singapore
December 19, 2012
Good quiet location with great view
Clean rooms, central location, quiet
Hotel is just a short walk in from the main road that leads to the party Patong street. It's 5 min away from Number 1 Seafood restaurant and about 7 min away from the Patong party street. Less than 10min away from JungCeylon mall. Location is nice and quiet though it is near some rainbow bars. Music and buzz doesnt affect the hotel rooms at all. Love the high floor view even though not a beachfront one. Good enough to gauge our time to go to the beach to catch the sunset. Has a motorcycle rental shop run by a humble guy right in front of hotel lobby. Cheap and reasonable. Area is safe with security at the entrance and exit to the main road. Very clean rooms and good room service but free wifi is only available at common area at level 2. Reception staff were all very helpful with directions when we asked them about taking the bike for sightseeing. Good sense of humour as well.

MICHAEL L.
Australia
December 18, 2012
Great Location & Great Breakfast
Nice & clean hotel. Friendly & Great breakfast.
We have previously stayed in this hotel however we have always been in the new part of the hotel. This time we were in the older part so unfortunately the walk to our room was upstairs with our cases then we could get the lift, the hallway was outside which therefore we did hear noise from the bars below in the street. The bed was on a large wooden base from one side of the room to the other so to get up and off the mattress it was a step up or down. You had to slide down the end of the mattress then step down most awquard at times.

Peter S.
United States
December 17, 2012
10 minute walk from the beach
huge pool, excellent breakfast
I've stayed several times at this hotel. Definitely get a room in the new wing of the hotel - the rooms in the high rise portion of the hotel are a bit dated. The hotel's pool is huge! Makes for a nice swim. Breakfast is very diverse and good. The hotel's restaurants are so - so... The fitness center is a joke, so don't count on getting a good workout here... but still, over-all recommended...

Bryan G.
Philippines
December 17, 2012
Great Phuket Hotel
Nice Superior Rooms, Good Cable TV
Very friendly staff. Air conditioning on 2nd floor where public wifi is availed could be improved.

David K.
Indonesia
December 17, 2012
Big Hotel but Old Building
The place of this hotel is located in patong beach, very near to the beach and mall
The hotel provides a standard service. Except for the location, I noted many factors for improvement to be done by this hotel. The color of building looks dirty since it is old building. The receptionists are not too friendly considering they have received many awards and ISO standard. They didn't have flexibility for the extention of check out. I have return flight on 8 pm and ask the late check out that they can give.They offer until 3 pm with addittional charge bath 600 without considering I have stayed for 4 night in this hotel. The room looks clean but in hidden place, i.e below the bed, I found dusts. The wifi is not available at every room and it's only available at 2nd floor. We've to sit in 2nd floor to access wifi and the wifi is also not so quick.