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Excellent 8.6
Based on 874 reviews

Recent customer comments

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Excellent



based on 874 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.6
  • Location 8.6
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.5
  • Food/Dining 8.3

YIN S.
China
November 10, 2012
Lovely hotel and service with a smile
Setting, quiteness, close proximity to beach
Absolutely wonderful experience we had. It is a little distance to the busy shopping area. But you have all the essentials nearby. I would highly recommend it. Texi costs 750 from the airport.

Joel B.
United States
November 08, 2012
Beautiful setting, personal service
Superb breakfast, lovely view, nice rooms including bathroom and terrace
We were here for our son's wedding. I had read that this hotel had lost some of it's "glory", but I saw no evidence of that. The service was really good, they were friendly, greeted you with a smile, always offering to help. Our room on the 5th floor came with a huge terrace with a sitting area and lounge chairs. The room was spotless, bed comfortable, and the air con worked well!The large bathroom came with a sunken tub/shower area. We especially enjoyed breakfast every morning - a large selectio9n, lots of fruit juice options that changed every day, a nice hot buffet, and seating overlooking the bay. I was not sure what to expect with the wedding, but they created a beautiful setting with lots of purple orchids and a private dining room for the reception. I was impressed!

Liuzhi Y.
China
November 08, 2012
great hotel that exceeded my expectation
great view, great location, and great service.
We stayed 3 nights at this lovely hotel. Upon arrive; the receptionist welcomed us with cold tea, towel and a lovely wrist flower that made my girlfriend so happy. The hotel truly exceeded our expectation in every way. The location was great; hotel was located right beside the Nailharn beach. We stayed at room 514, it had a large balcony with beach chairs. We enjoyed the view from the balcony so much that we ordered breakfast to our room one morning and had an amazing breakfast experience at the balcony. The dining experience at the restaurant was just amazing; I would recommend having breakfast there for the great sea view. The price in the hotel restaurant was n’t expensive as well; the lobster was even only 230 Baht per 100g, (compared to 300 baht per 100g at the famous Savoey seafood restaurant at Patong beach). We would definitely come back again.

Julie H.
Australia
November 05, 2012
Great Hotel with very friendly staff
Location, staff
Fantastic location on a beautiful friendly beach Hotel has sunbeds on beach and fresh water pool Rooms are great size with wonderful big balconies and plenty of privace Breakfast wonderful

Angela S.
United Kingdom
November 03, 2012
quiet location and a great view
over looking the ocean, restaurant excellent, staff very friendly
On arrival we were upgraded free of charge to a junior suite which was a very nice surprise! The hotel overlooks the beach and a bay which we found very relaxing. The room was well furnished and the bed very comfortable. We were on the 8th floor, the lift only goes to the 6th so there were a few steps to negate which may be a concern to some. The restaurant serves excellent food at mid price range ie not cheap but not too expensive, the staff were very attentive and once again the view stunning. The hotel is located an hour (maybe more if you don't have a race car driver as a taxi driver like we did!)from the airport (900 baht), old Phuket city is 500 baht away so be prepared to use a taxi, many parked just outside the hotel boundaries or a hire a car, as really the hotel is situated in a very quiet place. Perfect for a relaxing holiday but not the place to stay if you want night life. We would stay again.

John D.
United Kingdom
November 02, 2012
Lovely old hotel with attentive and friendly staff
Location is superb for our requirements,(relaxing quiet holiday)
the hotel offers anything that anybody could want in a relaxing holiday. should you require a change of scene for a day there is ample choices of transport available from luxurious taxis to "tuk-tuks". phuket town is quite close for shopping etc.

Vicki N.
Canada
November 01, 2012
most impressive hotel I have ever stayed at
old quality of colonial building style, excellently trained staff, absolute privacy
Each member of the staff did their utmost to ensure that my stay was satisfactory. The selection and quality of foods was excellent. The suite was well maintained and very luxuriously furnished.It was a very enjoyable stay and in future I certainly hope to return.

Alan M.
Australia
November 01, 2012
Great hotel, pity it rained the entire time!
extremely comfortable beds, big rooms and bathrooms, great food
The best place we've stayed in Thailand, the rooms were huge with the most comfortable beds ever, I want one at home! We had verandah's and a view of the beach, the blackout curtains are great for sleep ins and the breaky buffet is fantastic!

Fiona H.
Australia
October 28, 2012
Superb views from your room
Views
friendly helpful staff, although we stayed in the low season all facilities were available and the service and standard was superb. although the rooms were starting to show signs of aging.

Teruo I.
Japan
October 28, 2012
Good for peaceful stay but old facility
Good location for quiet ant peaceful staty with great scenery. The beach is close and can approach from this hotel very easily.
despite the good location, there were some inferiority as to the hotel. the location is in a quiet place but it also means there are less restaurants and shops around the hotel. if hotel geust has to go to restaurant it takes 30 mins to patong or karon beach, or 45 mins to phuket town. the facility became old. the elevator was not available and needed to take lift for luggage instead which had no inside door. the water pressure was so low and needed to wait hot water for 10 mins to come. the beach bed looks also old not enough to feel resort life. the service by the hotel staff was quite so so but not more than average. sometimes i saw quarrels between other guests and hotel staffs. having said that, the room was clean and still good scenery. it still worth to stay if the price is equivalent, but not for 20's travellers. just good for older than late 30's and more.