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Recent customer comments

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Excellent



based on 888 reviews
  • Cleanliness 8.7
  • Facilities 8.8
  • Location 8.6
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for money 8.5
  • Food/Dining 8.3

NOR S.
Malaysia
November 21, 2012
Lovely sea view with excellent staff
Peaceful surroundings, lovely sea views, excellent service
We booked 2 rooms for a family of 5. Both were sea facing, spacious rooms with large balconies. The furnishings were dated but in good condition and very clean. The front desk and restaurant staff are mostly excellent and very helpful. However one of the room ceilings leaked after heavy rain the previous night. When I complained to the early morning (overnight) staff he had difficulty understanding me. There was no action taken and when we returned from our tour we found that the problem had not been looked into. I reported the problem again to the lady at the front desk and she had someone looked into it right away. When we checked out early Sunday morning we had breakfast ready packed to go for us- excellent! We again had to deal with the same early morning/ overnight staff who had difficulty understanding us as we had a query about the restaurant bill. We finally gave up and just paid up as we were already delayed by 20 minutes and didn't want to miss our flight as it takes nearly 1 hour to get to the airport. Inspite of these small problems we had a wonderful stay and would not hesitate to come here again .

Christopher S.
United States
November 20, 2012
Perfect ocean view, but bath water could be hotter
Great ocean view, nice clean spacious rooms with large balcony, amazing service, easy access to beach
From the moment my gf and I pulled up to the Royal Phuket Yacht Club, we were impressed at how beautiful this resort is. Some users complained about the inconvenience of the location, but as a big city person, I appreciated the seclusion of the resort, as it is in a quiet place where you can really get away from it all for awhile. Some cons: bath water was only lukewarm, the luggage lift is really noisy and could be heard from our balcony, there was no working ATM anywhere nearby All in all, however, we would (and probably will) return here, and would highly recommend this place, especially if they were to fix the above problems.

zhong B.
China
November 19, 2012
great hotel, fantastic service
Thoughtful service, Great ocean view
Hotel room is great, great ocean view from balcony. There is a beautiful beach in front of the hotel, and lucky for me, i did my marriage proposal there and the hotel staffs were very nice and cooperated. Great experiences and memories in this hotel. We definitely will back to there again.

Paul G.
United Kingdom
November 16, 2012
Great hotel with first class service.
Fantastic rooms with amazing views. Excellent beach.
We stayed for six nights at this ideally situated hotel. Located at the southern part of Phuket it was perfect for a nice relaxing break as it is not packed with tourists like other areas - Patong. The rooms where large, extremely comfortable and offered wonderful views. The service was first class throughout the stay.

GANG W.
November 15, 2012
old fashion with stunning view
very traditional and elegent
very traditional and elegent, large room with great view, quiet and confortable environment, recommeded.

SASITORN J.
Thailand
November 14, 2012
Fantastic hotel and nice service
Good location good breakfast
this is our second time staying here at the royal Phuket yacht club. We stayed in junior suite ocean front view. Room was fantastic, breakfast was good and staffs were friendly. We were happy staying here and will be back again.

Marc G.
Australia
November 14, 2012
Traditional style, great location and rooms
Our room (Junioy suite), location, view, breakfast, closeness to the beach
we spent two nights at the royal phuket yach club. it is about 20 years old but in excellent condition. the staff upon entry were very friendly, especially since we checked in at about 11pm. our room was fantastic. a junior suite with sunken bath, large bedroom with king size bed opening onto a lounge room that opened onto our own private deck complete with two poolside recliner chairs ad unbrella. we would recomment the junior suite. we may go for the full suite next time. the view was beautiful overlooking the bay and beach. breakfast was fantastic. nothing left out. the staff didn't hurry us along at all. we got a table along the edge of the balcony and enjoyedthe view and read books over a leasurely 2 hours. the beach was clean and the ocean temperature perfect. the hotel had its own section ofthe beach which was great. there were a few shops and plenty of places to eat just outside the hotel. also a few thai massage places. the baht for an hours massage was well worth it. overall we had a great stay and would recomment the hotel. if there were any dissapointments, the pool was not a good as those in the other 5 star hotels we stayed at. but that's all.

Edward B.
United States
November 14, 2012
Unique well designed rooms
Good privacy and near the beach
we stayed for two days. enjoyed staying on the balcony in complete privacy with a wonderful view. beach, stores, and local resteraunts are within easy walking distance. room service was excellent, however when going out to eat we chose the small local establishments lines up on the nearby beach.

YIN S.
China
November 10, 2012
Lovely hotel and service with a smile
Setting, quiteness, close proximity to beach
Absolutely wonderful experience we had. It is a little distance to the busy shopping area. But you have all the essentials nearby. I would highly recommend it. Texi costs 750 from the airport.

Joel B.
United States
November 08, 2012
Beautiful setting, personal service
Superb breakfast, lovely view, nice rooms including bathroom and terrace
We were here for our son's wedding. I had read that this hotel had lost some of it's "glory", but I saw no evidence of that. The service was really good, they were friendly, greeted you with a smile, always offering to help. Our room on the 5th floor came with a huge terrace with a sitting area and lounge chairs. The room was spotless, bed comfortable, and the air con worked well!The large bathroom came with a sunken tub/shower area. We especially enjoyed breakfast every morning - a large selectio9n, lots of fruit juice options that changed every day, a nice hot buffet, and seating overlooking the bay. I was not sure what to expect with the wedding, but they created a beautiful setting with lots of purple orchids and a private dining room for the reception. I was impressed!


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