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Excellent 8.6
Based on 874 reviews

Recent customer comments

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Excellent



based on 874 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.6
  • Location 8.6
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.5
  • Food/Dining 8.3

liang Z.
Australia
September 26, 2012
great location but old rooms
great locations
it is very nice locations, most staffs are very nice, but they can not help if there is issue. for example, i rent a car through them but there was a issue when i return the car. They can not help me to deal with that.So i was ripped off by car company.

matthew M.
Australia
September 26, 2012
How's the Serenity.
if you want peace and quiet this is it
I had already been staying here and was so good that i had to stay 1 more night before heading back to Bangkok. Just beautiful!

Thierry G.
France
September 25, 2012
Major renovation needed
Location & view
The hotel needs a serious refit and major overall renovation shouold be carried out pronto. Staff nice & Friendly. Location and view are amazing

Danielle D.
United States
September 24, 2012
Beautiful hotel right on Hat Nai Harn
Huge shower, large room and private terrace, amazing view
Gorgeous hotel nestled in the cliff overlooking Hat Nai Harn. The room has plenty of room and a private terrace overlooking the beach and cove. The staff were attentive and helpful. The spa was excellent! Infinity pool with beautiful view. Only one restaurant open as others were being renovated. Breakfast included was a good deal. Other meals pricey but good. Beach side eateries served delicious dishes for a fraction of the price with good views as well. Would stay there again without question.

matthew M.
Australia
September 23, 2012
The Grand View
tucked away quiet and peaceful
It was excellent. Great to be away from all the city vibe. I hired a bike to go to kata, phuket town a few times, otherwise theres enough locally to get your fix of food and nightlife. Its very peacefull and feels more like living with the locals.

Chuang L.
China
September 19, 2012
Location not so near to town, but very quite
So Big balcony
Travelling with 2 friends, we 3 girls spent 2 nights in this lovely hotel. Beatuful sea view, big balcony, although far away from Pudong and Puket Town, it's very nice experience. The most impressive is the good service, we checked out at noon on time,but plane was in the afternoon, hotel arranged another room for us to take bath. very considerable. Good hotel.

Hector G.
Venezuela
September 19, 2012
Very nice hotel and beach
Ocean view
nai harn is very quiet and nice compared with the more crowded areas in the south of phuket. this is practically the only hotel on the beach. i liked the country club feeling. very good service at the reception and restaurant. practically every room has ocean view and a big balcony. the rooms are a bit dated but are very clean, equipped with everything you need. breakfast is good and served at the main restaurant which means beautiful seaviews. we got a good deal in low season. i would definitely stay here again.

Elena S.
Australia
September 18, 2012
Luxury hotel with a great service
Ocean view. Food
Hotel was beautiful. Service was fantastic food was delicious. Very nice and relaxing atmosphere with luxurious rooms and view. We would like to recommend this hotel fir everyone.Breakfast was breath taking and gym equipped with everything we needed. If you get chance massage is the way to go to enjoy your holiday.

Robert F.
United States
September 12, 2012
Lovely hotel with gorgeous views
Great service, fabulous location on the beach, great and helpful service from hotel staff, perfect setting overlooking the cape and the ocean
We had a wonderful time...relaxing, quiet, clear water, great breakfast buffet overlooking the water, attentive staff...

Marco G.
Italy
September 11, 2012
Nice and Relaxing hotel
Quiet environment, white sandy beach
It's an acceptable standard hotel room and facilities. Beach is nice, clean and quiet. However, I personally think the hotel is slightly outdated, looking into more detailed, there are places like floor,wall,balcony,lift, general mod con, gym and toilet look like they need to be upgraded.