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Excellent 8.6
Based on 875 reviews

Recent customer comments

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Excellent



based on 875 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.7
  • Location 8.6
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.5
  • Food/Dining 8.3

Meryl S.
United States
March 23, 2014
Exceeded my expectations, Loved it!
Proximity to a beautiful beach, no need to go anywhere else, rooms were beautiful
I really LOVED my stay here and would highly recommend it. Although it may be a bit dated, it is kept perfectly clean with the best bedding and linens, my room was gorgeous with an equally gorgeous beach view and enormous balcony with 2 chaise lounges, all amenities were high end, food was very good, service was fabulous, and the beach - which is the main reason I came here - could not be better! Gorgeous sand, beautiful clear water, and a perfect way to relax!

eddie T.
Australia
March 23, 2014
THIS HOTEL AT NAI HARN IS AWESOME
the rooms, the view, its beachfront position
fantastic, treated like a king, everyone so friendly, hotels beachfront position is superb, views from each room is to die for...... awesome !!

Laurent S.
France
March 08, 2014
Poor hygien
Nice view
The management didn't care changing room once hotel was full and they didn't even have basic commercial gesture for such issue which is unacceptable for an hotel pretending belonging to 5 star Luxury class!!!

Catherine C.
Australia
January 26, 2014
Comfortable , peaceful , and very relaxing
Location, unique,view
Very happy, relaxing,peaceful with a great view from every room

nicole F.
Australia
January 09, 2014
Amazing View
VIEW, BED and the breakfast
relaxing, comfortable, great food and amazing view. Staff were friendly. My only issue was no WiFi/Room internet.

Scott E.
United States
January 06, 2014
Pretty good hardware but mediocre software
Surprisingly nice beach by the hotel, good breakfast, and nice balcony with ocean view.
I must say I had such high expectations of this hotel that the overall experience was disappointing. First of all, when we checked in the afternoon and went out to the beach, it was nearly impossible for me to get a couple of sun beds with a parasol with the staff giving me excuses. I had to get UPSET and WORK at it for them to do their job and kept giving me ridiculous excuses so the first day was a complete disaster. On the second day, my gf was stung with jellyfish and the manager of the beach staff was helpful with his own homemade remedy and hotel staff also tried to help with a bottle of vinegar and gave us directions to the nearest pharmacy b/c their clinic was closed. Breakfast was pretty good in terms of variety and quality of food but the staff were lazy and wasn't attentive and we had to ask for everything. All in all, it was a pretty decent hotel with some history but the staff were not upto its standard and it is not worth the money since it's on the rather expensive side.

ZHOU J.
China
December 31, 2013
Great experience and pleasant stay
service, location, room view
Good service. My son was sick during our stay at hotel, the service of clinic was good and we were treated very well.

Graeme M.
Australia
December 17, 2013
Fabulous hotel in beautiful location. Visit is a m
View of the beach from hotel room, restaurants nearby, beach swimming and walking
Very enjoyable. View of the beach from hotel room, restaurants nearby, beach swimming and walking.

Helgi K.
Estonia
December 01, 2013
Good hotel with sea view
Close to the beach, nice sea view
Our stay in the Royal Yacht Club hotel was good. Room was upgraded with late check out.

Hatta M.
Singapore
November 15, 2013
great for business trip / holiday
clean room / dining / room service
allways hv business meeting at Phuket thus this hotel provide business centre / communication and transportation and for sue will come back with family and further business meeting