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Excellent 8.6
Based on 873 reviews

Recent customer comments

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Excellent



based on 873 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.6
  • Location 8.6
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.5
  • Food/Dining 8.3

Andrew C.
United Kingdom
March 04, 2016
Excellent hotel with the most attentive staff
The friendly staff.The size and comfort of the rooms and the position.
The Nai Harn is a lovely hotel. The staff in any hotel in Thailand are wonderful but here they were exceptional.Just so friendly and keen to help in any way. They have a superb and most comprehensive breakfast buffet with the biggest choice of food that we have ever seen anywhere in the world. Kevin, the food and beverage director, worked tirelessly to make sure you had everything and anything you wanted. Nothing was too much trouble.On the downside, there are a lot of steps throughout the hotel. Even if you used the lift there were 73 steps from the hotel entrance to our room on the 8th floor. This is not clear from their advertising. They also have a problem with a shortage of sunbeds around the pool. People reserve sunbeds by putting towels on them and then disappear for half of the day. This has already become a serious problem when the hotel is busy and there are a lot more rooms to be opened yet. They are aware of the problem and will sort it. Overall, a lovely hotel and we enjoyed our stay. Thank you.

Urszula K.
United Kingdom
March 02, 2016
A room with a view
The view, the room, the terrace
I liked the room, the giant bed, bathroom with a great bathtub and a shower. The terrace is huge, 2 daybeds and that fantastic view of Nai Harn beach. They even supply a beach bag and flip-flops. There was a bowl of fruit, juice, and flowers upon my arrival. The breakfast buffet is excellent. Service is impeccable.

clive W.
United Kingdom
February 13, 2016
best hotel in phuket
reluctant to say in fear the secret gets out, well out now lol,service staff on it friendly attentive ,chief uk guy will prepare what ever you want menu is enough though rooms immaculate ,location wow,all good

ryan M.
Canada
December 30, 2015
Great view and room, just beautiful if finishing t
View, room, restaurant
Impressed by the view and beautiful room, but still under construction

Ming C.
Hong Kong
August 14, 2015
nice and clean
good location, clean and food is good.
We enjoyed our stay very much.

Dominik K.
Germany
February 06, 2015
great location, nice old hotel
location, beach, stuff
great

arlen C.
United States
January 05, 2015
Great view
Beach front, Nice rooms, Great Location
Outstanding...

LAI L.
Hong Kong
December 09, 2014
very nice view from the room
big size of room, nice view, nice shower place.

Robert B.
United States
August 25, 2014
Phuket
location, beautiful hotel, lots of dinning near by
Fantastic. I would recommemd it to anyone

Ng S.
Malaysia
August 25, 2014
Great Environment
1) Big balcony with sea view 2) Big room 3) Friendly staffs
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