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Excellent 8.6
Based on 395 reviews

Recent customer comments

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Excellent



based on 395 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 9.3
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Wong Y.
Singapore
September 14, 2014
Nice Resort, Nice Beach, Staff very friendly
Staff very helpful & friendly. The beach only sharing with Amanpuri resort, very clean and nice.

Katsuya K.
Japan
September 09, 2014
Nice and chill
Nice Beach, friendly staff, nice view
Relaxing and comfortable. Exactly what we were looking for

Anna N.
United Kingdom
September 04, 2014
Weekend break in Surin
location, rooms, grounds

Christoph S.
Germany
August 29, 2014
Best beach hotel in Phuket
Location, service, mainly European guests
This was our 10th stay at The Surin over the years. We have tried many other hotels in the area but eventually always return. The hotel is well-maintained, well-managed and has the perfect beach location. Beach and water are always nice and clean. Waves are often too high to swim during rainy season (May-September) but the hotel provides body boards which can be a lot of fun. Staff would remember you over the years, provide free upgrades and generally do whatever it takes to make your stay enjoyable. Guests are mainly European which is another big plus in times of visa-free traveling for Chinese tourists.

Chloe B.
United Kingdom
August 21, 2014
Long Weekend at the Surin
beach, food, amenities
We were happy with our stay at The Surin. A few small issues but not sufficient to detract from the relaxation. Great wine list, very good restaurants. The spa was superb, therapists knowledgeable and friendly. Fairly quiet due to low season. There are certainly an awful lot of steps to reach the hillside cottages - not an issue for us, but for those with mobility difficulties, I think it would impact heavily on overall enjoyment. (We did feel sure that if we had asked, the staff would have been kind enough to change the room.) Great, clean beach - really impressed.

Jean H.
Germany
August 18, 2014
Dream
Private beach, food quality, design
Very relaxing and a wonderful place

Sharonne T.
Malaysia
August 05, 2014
Nice beach & good massage
Beach, Massage, Room
The staff was very helpful, we have choices of restaurants that we wanted to visit outside the hotel, and they helped by booked in advance for us. The hotel is very beautiful and relax, with nice beach. However, this is not a suitable place for old people because stairs are all over the hotel.

kit H.
Afghanistan
July 29, 2014
comfortable
design, beach, service
very good hotel attentive service the only thing is this hotel is not big on food it can give u wonderful relaxation time

Hubert M.
France
July 21, 2014
My favorite hotel in Phuket
Friendly staff/Amazing private beach/Very quiet

Tan D.
Singapore
July 14, 2014
Fun and fastastic
Beach. Room design & comfort quietness.
It was a pleasant stay which includes comfy bed and designed room. Location is extremely near the beach with beautiful scenery.