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Excellent 8.6
Based on 401 reviews

Recent customer comments

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based on 401 reviews
  • Cleanliness 8.7
  • Facilities 9.4
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for money 8.2
  • Food/Dining 8.2
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Chloe B.
United Kingdom
August 21, 2014
Long Weekend at the Surin
beach, food, amenities
We were happy with our stay at The Surin. A few small issues but not sufficient to detract from the relaxation. Great wine list, very good restaurants. The spa was superb, therapists knowledgeable and friendly. Fairly quiet due to low season. There are certainly an awful lot of steps to reach the hillside cottages - not an issue for us, but for those with mobility difficulties, I think it would impact heavily on overall enjoyment. (We did feel sure that if we had asked, the staff would have been kind enough to change the room.) Great, clean beach - really impressed.

Jean H.
August 18, 2014
Private beach, food quality, design
Very relaxing and a wonderful place

Sharonne T.
August 05, 2014
Nice beach & good massage
Beach, Massage, Room
The staff was very helpful, we have choices of restaurants that we wanted to visit outside the hotel, and they helped by booked in advance for us. The hotel is very beautiful and relax, with nice beach. However, this is not a suitable place for old people because stairs are all over the hotel.

kit H.
July 29, 2014
design, beach, service
very good hotel attentive service the only thing is this hotel is not big on food it can give u wonderful relaxation time

Hubert M.
July 21, 2014
My favorite hotel in Phuket
Friendly staff/Amazing private beach/Very quiet

Tan D.
July 14, 2014
Fun and fastastic
Beach. Room design & comfort quietness.
It was a pleasant stay which includes comfy bed and designed room. Location is extremely near the beach with beautiful scenery.

Dennis B.
United States
July 02, 2014
Relaxing and refreshing.
View of Adaman Sea,tranquility and the very private beach.
Outstanding. Great beach and staff. I also liked the fact that you could buy refreshments and obtain massage from non Resort Staff.

William V.
United States
May 20, 2014
Wonderful retreat for family or couples
Beach, Thailand hospitality, you will love the staff and management
WOW, it was a great arrival. We were immediately swept off our feet into paradise. The front desk staff were heavenly and could not have done better. We were in the room within moments which was another pleasant surprise. It was a small bungalow with a ocean view. Nestled up the hill in a tropical paradise. We rested up and then went to explore the property. Nice pool, great access to the beach and plenty of free activities. The pool bar and restaurant was great. Mee (one of the bar staff) was always watching out for our needs and made us feel right at home. We also went down to the city and visited the local beach. nice high end bars like the catch beach club and surin beach restaurants. I great pleasure all around!

Penny S.
May 14, 2014
Highly Recommended - Planning my return trip
Quality of the resort is very high; including the rooms and public spaces. Wifi Access EVERYWHERE yes even the beach. Super Friendly and Helpful Staff
We stayed at The Surin for 3 nights and it was the most amazing, relaxing, beautiful and hassle free holiday i have ever had. The staff treated us like VIP guests from the moment we arrived. The rooms are spacious, well designed and private with fabulous views of the spectacular beach. The well equipped gym even has views of the beach. The beach is simply gorgeous! its clean and not accessible to the public. Wifi access is EVERYWHERE in the resort, even the beach! Every meal we had at the resort was 5 star! I cannot recommend this resort highly enough and we are already planning our return trip. Living in Singapore we visit Phuket frequently and we have stayed in some amazing places; but The Surin wins hands down as the best resort on the island.

May 07, 2014
Relaxing , a nice break from singapore and hong ko
Beach , spa ,watersport
Great welcome and services , the staff are well trained to attend all your request which what you would expect from a high class hotel . The hotel has not changed much from its opening long time ago and does not need to change . It is a place where people enjoyed coming back ! A real gem !