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Excellent 8.6
Based on 395 reviews

Recent customer comments

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Excellent



based on 395 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 9.3
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

Katia B.
United Kingdom
June 29, 2015
great weekend at the Surin
Service, beach, breakfast
Our stay was excellent. Loved the location, the service, the food (the Saturday BBQ was spectacular) the excellent view and beach. The only glitch was an issue with our air con, we woke up as it had stopped working in the middle of the night, but I can't fault them for that as within 10 mins of us contacting reception, they sent a technician to fix it. Thanks for a lovely weekend.

Saravanan R.
Singapore
June 29, 2015
Excellent location and service
Location, service, room
Awesome for all groups.

Karen C.
Hong Kong
June 29, 2015
Surin
Private beach, cottages, breakfast
.

Alessandro B.
Italy
June 27, 2015
Absolutely Fantastic
Location, Service, Ambiance
Our stay was wonderful. We went for our wedding anniversary. The hotel staff made it special by decorating our bed on our anniversary night, leaving small gifts and notes. Made it very special. I have to comment on the overall service. The staff were very accommodating and pleasant at all times. I loved that the hotel was secluded. We never had to leave. Nice restaurants and had everything we needed. The beach is private to the hotel. This was one of our favorite aspects. So it wasn't crowded and was only for hotel guests. Small other aspects made our trip enjoyable- the complementary tea at 4pm on Tuesdays and the complementary management cocktail hour on Thursdays were nice perks. we very much enjoyed the beach bar and having sunset drinks around the pool over looking the ocean. The buffet breakfast was delicious. Lots and lots to choose from. Overall this hotel is very good value for money. The design was beautiful, pool relaxing, fun beach bar, and great service. The hotel was perfect for our anniversary. We will be back again.

Janis C.
Malaysia
June 23, 2015
Great hotel! Friendly staff!
Clean, beautiful beach, friendly staff

Yasmin H.
Singapore
June 19, 2015
Magnificent Find
Exclusive Beach, Atmosphere and Food
Staff are helpful and generous without being too overbearing. Generally a very beautiful and exclusive resort with great F&B, and lovely that hotel tolerates the independent vendor selling drinks/snacks on the beach.

Aida I.
Malaysia
June 17, 2015
Amazing stay at The Surin
Beach, Room and Staff
We had a most relaxed and pleasant stay at The Surin! Definitely coming back!

phil W.
United Kingdom
June 17, 2015
Excellent all round
Location, Staff, Food.
Excellent in every respect. Great value for money. Would highly recommend this place to anyone wanting to experience the best side of Phuket.

Ricardo M.
Italy
June 16, 2015
What a place
Location, food, decor

Michael N.
Belgium
June 15, 2015
good hotel, nice staff with an eye for detail
private beach. efficient lay-out of the villa's and friendly and attentive staff