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Excellent 8.6
Based on 391 reviews

Recent customer comments

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based on 391 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 9.6
  • Location 9.0
  • Room Comfort/Standard 8.7
  • Staff Performance 8.8
  • Value for Money 8.2
  • Food/Dining 8.2

9.7 Chee W.
May 27, 2015
Excellent resort with great staff
Well trained staff and friendly. Comfortable hotel room with white sandy private beach
Everything is perfect, particularly the friendliness of the staff. Comfy room and quiet beach. One thing is that a lot of stairs within the resort which might not suitable for young kids or toddler. But we do enjoy the view walking down and back to the room using the stairs and good exercise for city people.

6 Jethro G.
United Kingdom
May 19, 2015
too many steps
private beach/ location in Surin
too many steps

9.7 Paola C.
May 07, 2015
You can't fault a place like the Surin. Everything was absolutely perfect! The location, the beach, the food and the service. Spot on!

10 Morina C.
May 06, 2015
Staff nice
Have a amazing view,the staff are very nice,I recommend it to the other tourist,if I have a opportunity to come Phuket again,I will live here,nice hotel,

9.7 Konstantinos V.
April 13, 2015
Nice spot, secluded
Privacy, location, people
Great time, friendly staff, nice crowd, beautiful beach, nature

8 Goncalo M.
April 09, 2015
Another excellent stay at The Surin
Location, Seclusion and Service

8.3 Nina G.
April 02, 2015
lovin it!
place, stuff, food, view

10 Jessica R.
March 26, 2015
Beautiful Surin
The welcome made a wonderful first impression, the private beach was pretty special and very clean, and the free water sports hire was fantastic. There is so much to say about the Surin.
A brilliant first stay! I say this because we desperately want to stay again and felt sad to be leaving. Amazing staff, impeccable accommodations, pool, gym, spa.... I could go on.

10 alejandro M.
March 26, 2015
Excellence on every detail
Privacy, Charme, Private beach
Excellence on every detail in this magnificent Resort. The resort has the perfect location to rest. The private beach makes you feel alone in the clear water, which is quite difficult in Phuket. The houses are very well maintained and have an elegant charme. The landscape is beautiful and the gardens well kept. The are different places to rest within the resort, that makes you don´t feel bored spending the whole day in. Staff is beyond kind, polite and helpful. Dining is surprisingly good. Even pizza had a real Italian mass taste. Breakfast is very good and Dinner buffet was also good, but a bit expensive. If you can afford it, it worths every penny!!! MAGNIFICENT

9.3 Angelo T.
February 27, 2015
Very good
-location / food / cottage
Overall a good experience. Just the independent sellers of food and drinks on the beach are tricky. They have tired to charge me for burger of the hotel at double price on the menu!! The hotel claims that they are not part of the hotel staff but somehow they let them buy and resell food from the hotel to the guests adding extra crazy markup? It was really weird.. I had an early departure in the morning and the staff was supposed to provide a breakfast to consume on the go but this did not happen.. For the rest the experience at the Surin was still quite good.