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Very good 7.3
Based on 1630 reviews

Recent customer comments

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Very good



based on 1630 reviews
  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.2
  • Location 8.5
  • Room Comfort/Standard 7.2
  • Service 7.2
  • Value for Money 7.4
  • Food/Dining 6.6

Karen G.
Australia
October 28, 2015
Good Basic Budget Hotel
Central Location
We stayed here for a couple of nights just to experience the "Sights" of Patong. Good value at approx. $44 p.n. We had an upgraded Oasis Deluxe Pool View room. Great location short walk to absolutely everything yet quite quiet once inside the grounds. Room very basic but clean. Beds hard (typical Thai). Had to ask for extra insect room spraying for Mozzies (in abundance) but it was the end of the wet season. Very basic breakfast but sufficient. If you want a no frills budget place to stay in the middle of the wonderful mayhem that is Patong this is the one.....

wes D.
Canada
October 27, 2015
getting old, bad toilet/shower room
omlets and poached eggs done right, rest of buffet was so so
you should not be able to call yourself a 4 star resort when shower and toilet together, they have a curtain but still can't use when someone showering and then floor all wet and this was in deluxe room, can see in standard room but... staff very pleasant but no help when ask where to rent motorbike.

Paul C.
Australia
October 20, 2015
good location staff
staff location price
good location about 5 minutes from Bangla 5 minutes from the beach staff pleasant and not bossy like most hotel reception I paid $32 Australian per night in October and it is good at this price. In December the price goes up which makes it bad value the restaurant is quite good and better than the quality in the street outside only gripe they chaged me 800 baht or $32 Australian for late checkout in other words late checkout was the same as a full day's charge

Abdella M.
Eritrea
October 07, 2015
Second stay
comfortable, middle of attraction areas, easy to access everything
I had a problem with Agoda reservation confirmation, as it wasn't confirmed. front desk lady asked the duty manager to let me check-in and they will follow up the issue with Agoda, that was really appreciated and wasn't expected from Phuket hotels from my previous experiences. We have booked three rooms and on the checkout they told us 1 of the rooms the umbrella is missed and they have to charge us. during our stay they was no rain and non of us have use it. after 15 min trying to explain them there was no umbrella in the room, they asks us to write a letter to the hotel manager and leave the contact details.

Siti I.
Singapore
October 07, 2015
Tranquil in the heart of Phuket
Location Comfort Great Service
We stayed 3 nights in the resort. Great location , only 5 mins walk to the mall. Huge and comfortable beds. Staff were all friendly and cheerful always there to guide you. They also help me arrange a few activities to go when we were there. Definitely will recommend this resort ! Looking forward to be here for our future trip !

Kenny L.
Singapore
October 05, 2015
Feel disappointed
Location
This was the first time i feel so unhappy with my stayed in a hotel. We checked into the hotel around 930pm on friday. 1)When we booked the room were with complimentary Massage, the front desk approached us until 1 of friend asked. And they told us no longer valid and they will exchange it with free dinner, when we insist with the massage they told us only available with only 2 time slot which start at 11pm on Saturday morning to 1pm. The timing disrupted our tour plan,and worst only 5 person were available for the massage. In the end we didn't took up the offer. 2) We have booked 5 rooms access to pool, 1 of room was smelly with some sort of moldy smell and they have no rooms for us to change. 1 room all pillows and bed sheet didn't even clean or change, the pillows smell and bed sheet have hair on it. I have to request for front desk to change all pillows. 3) Unfriendly front desk and not helpful.

srinivasarao S.
India
September 29, 2015
It is very bad experience air con very room bad
location point of view ok
Very bad experience no air con.room are very bad.no daily make up.food very bad.there are many hiden charges other than booking amout.after reach they ask money deposit even payment done. Very very bad experience in my travel life

Khairi B.
Malaysia
September 27, 2015
The Best Location
Location, Environment, Staff
We stayed for 3nights over here, and it is the best so far in Patong area. Very near to Junceylon Mall by just 5 minutes walk. Night life is very near with 10 minutes walk to Bangla Road. Last but not least, this is the in town resort that very near to everything. Love it!

Johari S.
Malaysia
September 20, 2015
Nice Secluded Hotel
The Pool; Location & Landscape
Stayed there for 3 nights, nice hotel indeed. But bear in mind or those who travel by cars, the parking lots are limited. The best part of the hotel is that it is located at the busy Rat-Uthit road full of roadside bazaars and halal restaurants between Hard Rock Cafe/Hooters to Patong Plaza with main attractions like happening streets of Thanon Bangla and Jungceylon Shopping Gallery located in between, 10-15 minutes walk from the hotel. However, for those who seek sun and sand frolic, this isn't an ideal hotel since this one isn't a beach front hotel and the nearest beach itself quite a far to walk. Though it is located at busy and noisy street of Thanon Rat-Uthit, the surrounding of the premises surprisingly quiet, peaceful and tranquility. The hotel provides one umbrella for each room in preparation for a rainy day. The pool is regularly maintained and surrounded by beautifully landscaped balinese-styled layout but bear in mind, the pool is not for those under 1.6 meter high person. Kinda deep for us asian but ideal for those tall westerners to wade thru. Overall, this hotel is a great place to stay

Graham A.
Australia
September 13, 2015
Well positioned
Location. Close to beach and Jung Ceylon