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Very good 7.9
Based on 993 reviews

Recent customer comments

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Very good



based on 993 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.1
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 8.3
  • Food/Dining 7.0

Mark S.
Malta
March 24, 2013
very comfortable
clean, large rooms, quite

Mark S.
Malta
March 24, 2013
very comfortable
clean, relaxing, well located

lucy S.
Australia
March 19, 2013
Could be better-but it will do!
pool, in room massage
If you are looking for a 5* hotel, then this is NOT the hotel for you, but if you are looking for a standard room with a nice pool and are not too fussy then this might be a good option for you. The staff don't speak excellent English but sometimes that's what you have to experience when staying in a foreign country. The breakfast was average but there was quite a lot to choose from. The location was great.

Scott B.
Canada
February 28, 2013
Beautiful hotel, great location on kata beach
Hotel was clean, rooms were large and great location
We stayed here for 3 nights at the beginning of our vacation. We were very happy with the rooms, for the price. It was the most expensive room we have booked in Thailand, but it was a treat for us as we just got married. It had a nice pool and the buffet breakfast was ok. The staff didn't speak much English, but were nice. It is in a great location 5 minutes away from Kata beach, which we thought was the nicest beach compared to Karon and Patong beach. Overall, very happy with our stay!

Irina K.
Latvia
February 06, 2013
Would not recommend
none
Will not stay there again, the worst hotel out of 5 hotels I stayed during the trip. Extremely bad welcome .Food is absolutely terrible. I cannot imagine anyone staying there for more than 3 days(one of the days we actually spent elsewhere, so 2.5 days in this hotel was more than enough).

Bruce R.
New Zealand
February 04, 2013
Good hotel and location.
The room was good. The pool was excellent. The breakfasts were good.
Close to Kata Beach. Hotel staff were not very friendly apart from one young girl who was very helpful with internet and always smiling. Reception area too small. Room service very good. Breakfasts good and pool was excellent.

Jonna K.
Finland
February 03, 2013
Hotel OK but very unfriendly staff.
Big and clean pool.
We stayed at this hotel for 8 nights and didn't enjoy it as much as we had hoped. Room was okay but the floor looked dirty all the time, probably because it was old. When we arrived we had ants in the room but the staff came and sprayed some toxic and they didn't come back. Only nice staff was a lady who sells tours at the reception and the bellboy, all the other staffmembers ar maybe 18-year-old and do know NOTHING about customer service, didn't see them smile once. Breakfast not good. Not good value for money. Room was very noisy because the elevator keeps a very loud noise every time it goes to a floor and the noise is heard in every floor! We asked for a more quiet room but the receptionist just said " No, you ordered superior room" Normally superior room is a BETTER room, please change it to standard room! I am going to continue: the booking page tells you "children over 12 years old are allowed"...There were a screaming baby in the pool with diapers on every day!! I wouldn't complain if it was a cheap hotel, but it really isn't good value for money. You can find a much better hotel with friendly staff, for example try Nipa Resort in Patong, very nice!

Katarzyna K.
Poland
February 03, 2013
Nice and comfortable
perfect location - close to the beach and restaurants
room was clean and spacious. the bathroom looks a bit like a small kitchenette but we liked it. good wifi connection. the swimming pool is nice.i cannot say anything about the restaurant as we prefer to eat outside the hotel and there are a number of nice restaurants and bar with good food. don't bring food to your room as you will immediately find ants. as we boked with agoda we have really good price and the hotel was good value for the money. good place for spending 3-4 days and see around the island.

Belinda P.
Australia
January 28, 2013
Fantastic hotel and great location
Having pool access was the best feature
The hotel is quite and relaxing its nice for couples. The room was great and always kept clean.

Dmitriy L.
United States
January 28, 2013
Very nice hotel compare to what you see around
Nice large room with great view and decent location.
Overall great hotel, has pretty much everything that you need to have a good time in Phuket. The only thing that we didn't like as much was their breakfast - same thing every day and not a large variety of food. But overall we were very satisfied