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Very good 7.9
Based on 995 reviews

Recent customer comments

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Very good

based on 995 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.2
  • Location 8.2
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for Money 8.3
  • Food/Dining 7.0

Tan L.
September 09, 2015
1 night stay
private, service, friendly
Will be back

Roshan W.
Sri Lanka
September 02, 2015
Honeymoon location....Delicious Banana Pan Cakes
Location Foods Service
Its a nice location and peaceful city village area.... Nice beach and delicious Thai foods at the night life. We tried Banana Pan Cakes and enjoyed lot which is delicious.

jing L.
August 08, 2015
good place
location, pool, service
good place to live. but when you check in, you should check all the things provided by the hotel first,for there would be something such as mosquito repellant spray, which you should pay to use but it may not be in the room at first.

Terry L.
July 27, 2015
excellent hotel with great rooms
clean rooms, friendly staff and great wifi
It was an extremely pleasant stay in this hotel. Love the location and room conditions.

Terry L.
July 27, 2015
Excellent hotel with great rooms
clean rooms, friendly staff and great wifi
It was an extremely pleasant stay in this hotel. Love the location and room conditions.

Danielle W.
July 26, 2015
Decor, staff, location
We had a very nice stay at the hotel. The staff was very friendly and helpful. The rooms with separate bath tub, shower and toilet very convenient. Fresh towels everyday. Breakfast was ok, quite a lot of choice, only bad thing was the flies at the fruit after a while. Very nice BBQ at the restaurant in the night for a good price. Thank you Chanalai :).

Laura B.
United States
July 20, 2015
Nice stay, great location!
Size of room, cleanliness, location

Maree C.
New Zealand
July 20, 2015
A bit tired!
Pool, location, big rooms
The hotel is looking a bit worn and tired, it is in need of painting and the rooms could do with refurbishing. We booked 2 rooms and were travelling with 2 teenage children therefore we requested an extra key for each room which was refused, there was no reason given and they were not even prepared to discuss it, the staff were quite rude in their response to our request. The breakfast was OK however fairly basic in selection, the fresh preparation of your choice of eggs was good.

Tania S.
New Zealand
July 17, 2015
Mike and Tarns
Staff, location and price
This is the fourth time we have stayed here and we will stay there again as we love it. The staff are very friendly and helpful especially the breakfast staff. The rooms are nice and big with a balcony on every room. I would recommend this place to anybody as a great place to stay.

Sonny H.
June 14, 2015
Great. Location
Helpful concierge. Good location. Clean.
Actuall I'm staying at Chanalai Garden Resort. I'm booking at Agoda at Chanalai Romantic. When I check in at Chanalai Romantic, there tell me coz of children are not entitle for this Romantic resort. Luckily the front desk are very helpful to arrange for me to the sister hotel at Chanalai Garden Resort at the same price without paying anything. And all the front desk staff are really friendly especially Miss Kimberly and Miss Joy. There are event allow me to late check out till 3pm coz my flight delay. The resort are so convenient to any places and outside the resort are so many restoran and convenience shop around. Room is clean and also house keeping is really do their job when clean all the room. I'm so appreciate this resort and I'm sure I will come back again for my next visit in Phuket. The swimming pool is nice and clean (both swimming pool). I can say this is a 5⭐️⭐️⭐️⭐️⭐️ Resort. Here I would like to say thank you to all the staff in Romantic resort and Garden resort.