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Excellent 8.9
Based on 361 reviews

Recent customer comments

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Excellent



based on 361 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 9.7
  • Location 8.4
  • Room Comfort/Standard 9.2
  • Service 9.2
  • Value for Money 8.6
  • Food/Dining 8.5

tan J.
Taiwan
June 11, 2015
Great pool, nice location, room is comfortable.
We enjoy the pool that in the middle of the rooms, also really enjoyed the fruit session in the afternoon

Simon R.
Australia
June 01, 2015
Great hotel for Couples/Families
Service, Food, Location
relaxing, quiet, enjoyable

Yujin L.
Japan
May 25, 2015
Definitely the best resort hotel!
Pool, room, Sulin beach.
The room we stayed in was very clean and had a direct access to the pool. We ended up swimming in the morning, noon and night. Breakfast was ok, nothing special about it. Dinner was great and the taste was fabulous but guess a little too over priced for Phuket??? On the other hand Sulin beach is probably the best beach in Phuket. Very quiet, excellent view, very few tourists and nice restaurants along the beach. Was our first time in Phuket but loved every minute of it! Will definitely be back!!!

Marianne W.
Australia
April 29, 2015
Twin palms
Great food, cocktails and beach clubs
Great place for a relaxing beach holiday

HUI F.
China
April 25, 2015
This is wonderful Twinpalms
Service Quality Good, Nice Hotel, Nice Staff
Great service, beautiful hotel and 5 mins walking to the neareast beautiful beach, Surin beach, which is far more better than Patong.

David R.
United Kingdom
April 20, 2015
Weekend trip
Excellent staff, spa, breakfast.
Weekend trip from Hong Kong. Excellent staff , service and v large room (penthouse is good value). Breakfast is great and Catch restaurant on beach is the go-to place for those in the know in Phuket. Large pool dominates hotel ..bit disappointing to have lots of smoking by the pool.. shouldn't this be banned by now?

Thomas E.
Switzerland
March 25, 2015
Word class
Infrastructure, pool & service level
Like heaven

aaron R.
United States
March 02, 2015
no more tein palms
always had high regards for twin palms but this will be ourast stay there. upon arrival it just felt off. we've stayed here multiple times over the years and they didnt even look up our history. acted like we were first timers. the main attraction was the "on" beach clubs but no longer exists. and i know this is out of their hands. the staff did not get our room service orders correct two nights in a row. and upon check out the room attendent wanted to charge me for my evian water even after i said i had purchased elsewhere and i had to remjnd her they sell voss in a glass bottle!

Stephen H.
United Kingdom
January 19, 2014
Very nice hotel. Free sparkling wine for breakfast
Close to beach, great nightlife and restaurants.

Chooi Y.
Malaysia
December 15, 2013
outstanding every single time
room,restaurnts,food
gets better everytime we go back.very few hotel age well. everything is well thought out