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Good 6.8
Based on 1368 reviews

Recent customer comments

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based on 1368 reviews
  • Hotel Condition/Cleanliness 6.3
  • Facilities 6.7
  • Location 7.9
  • Room Comfort/Standard 6.9
  • Staff Performance 6.5
  • Value for Money 6.8
  • Food/Dining 6.2

3.3 judy B.
March 27, 2013
stayed the first night & got out of there
not 1 I can think of
The bed was as hard as any floor. The towels had been rewashed many times, were thin & aged looking. A building was being constructed next door,so close it was nearly touchable.

6 yap Y.
March 22, 2013
Good condition with reasonable price
close to beach and tourist places
Good but need improvement on local staffs communication skill as they are not so polite.

6 KAI T.
March 17, 2013
good location
good location . fast internet , budget
is good location to night life at bagla road . is fast internet in hotel room . and budget for it

3.7 Sasidhar K.
March 14, 2013
It was ok but not like 3 star as they say.,
No best things to say, they not even provided the airport transfer.
Not good ., very poor hospitality. The staff is irresponsible. Thier recieving is not good.

8 sebastien P.
March 13, 2013
room really big

8.7 ghassan S.
March 08, 2013
fantastic hotel. service with a smile.
receptionist staff are very helpful and always smiling
it was a pleasant stay the staff was very helpful and the rooms were always cleaned straight away. i would definitely stay there again.

6.7 kevin J.
March 08, 2013
Central to everything Beach was GREAT
Checking out early
Breakfast same everyday,Boring,Kitchen staff more interested in filling own bellies!Room had VERY bad SEWERAGE ODOUR!!Other Guests inconsiderate of others,Would not stay again

6 James L.
March 04, 2013
Good location
Near patong beach
Nice swimming pool, good location, 200 metres from patong beach & near to massage centre

4.7 Andreas W.
March 04, 2013
Good location and friendly service
very close to the beach and to all bars and restaurants of Patong
hotel seems to be quite old but the rooms are modern and clean. a few bugs in the bathroom a part of daily business. breakfast is very basic and not really to get up in the morning. on the other hand for the low price we paid it was all good.

7.7 ernest H.
February 27, 2013
what is a resortel?
near the beach and gay area / great shower / good breakfast / good rooftop pool
What is a resortel? I know a resort and I know a hotel but I think Agoda neeeds to explain this new word. When booking I saw resort and imagined something similar to the resort I stayed in at River Kwai - gardens with a pool. In fact we could not find the resortel in Phuket as we were looking for just that - a garden! In fact White Sands is a hotel with a rooftop pool - thats it! Located on a main road hidden behind a massage parlour and near the beach - good - and gay area - good again. But it should say it is a hotel!