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Good 6.8
Based on 1371 reviews

Recent customer comments

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based on 1371 reviews
  • Hotel Condition/Cleanliness 6.3
  • Facilities 6.9
  • Location 7.9
  • Room Comfort/Standard 6.9
  • Service 6.5
  • Value for Money 6.8
  • Food/Dining 6.2

Andreas W.
March 04, 2013
Good location and friendly service
very close to the beach and to all bars and restaurants of Patong
hotel seems to be quite old but the rooms are modern and clean. a few bugs in the bathroom a part of daily business. breakfast is very basic and not really to get up in the morning. on the other hand for the low price we paid it was all good.

ernest H.
February 27, 2013
what is a resortel?
near the beach and gay area / great shower / good breakfast / good rooftop pool
What is a resortel? I know a resort and I know a hotel but I think Agoda neeeds to explain this new word. When booking I saw resort and imagined something similar to the resort I stayed in at River Kwai - gardens with a pool. In fact we could not find the resortel in Phuket as we were looking for just that - a garden! In fact White Sands is a hotel with a rooftop pool - thats it! Located on a main road hidden behind a massage parlour and near the beach - good - and gay area - good again. But it should say it is a hotel!

Gobindran M.
February 26, 2013
Great Location with no parking
Spacious room
We have arrived at the hotel but there is no parking spaces to park my superbike. The rooms are clean and good

Marcus T.
February 25, 2013
Not really a hotel and poor service
Housekeeping was extremely friendly
Staff in general does not feel welcoming except for housekeeping. Water smells bad at this hotel I was in a room next to a construction side till 1 am couldn't sleep and front desk could not help

Nor Z.
February 25, 2013
Clean room, secluded and near the beach
clean, comfortable, no hassle
the lobby is nothing to shout about but the reception counter was very helpful during check-in. no hassle. the room is clean and all the basic necessities are provided, i.e. electric kettle, glass, cup & saucer, coffee, tea and sugar sachets, toiletteries. had some problem with unlocking the room due to its key. there's construction in progress at the next building so no nice view at the balcony for you. we were out during daytime so didn't hear any noise. it was all quiet when we get back. this was my first time staying and i don't mind staying here at the next visit. there's massage parlours next to the hotel, there's a tour package booth at the entrance, convenience store at the corner. all at walking distance.

oliver L.
February 22, 2013
Decent Hotel, very Close to The Beach
We spent two nights at this hotel. Good location, close to the Beach and just à block away from shopping and nightclubs.

Matthew Q.
United States
February 21, 2013
Great hotel with an amazing location
Service, location, comfort
This hotel was in an amazing location in Patong. We only had about a 5 minute walk to the amazing ocean. There were tons of great restuarants in the area as well. It was right in the heart of the busy part of Patong. Exactly where we wanted to be and exactly where you will want to be as well.

Goran E.
February 21, 2013
Bad hotel
Old hotel with old interior decoration. Internet needed constant re-logon and was veeery slow. Will never go back to that place.Will never go back to that place. Will never go back to that place.

February 21, 2013
good location
best location,friendly reception staff.facilities of the room is perfect,swimming pool was small.breakfast very simple.if just for stay,it was a good choice for your stay.

Wendy C.
February 19, 2013
Near to beach
Near to beach
All rooms in this hotel has no view, I have checks 5 rooms (we actually booked two rooms) if there is a view, they will give you rubbish view Food in Phuket has increased tremendously is not cheap like two years ago. Average for a bowl of noodle is RM7 (roadside/motorbike/hawker) This hotel main and the only restaurant is next to the small lobby, is dark, lots of mosquito, stingo and hot Not advisable for children or elderly, coz you need to walk up a narrow staircase (no lift) to reach your room, scary Breakfast is terrible toooooo