arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Good 6.3
Based on 284 reviews

Recent customer comments

Filter by traveler type
Good



based on 284 reviews
  • Hotel Condition/Cleanliness 6.1
  • Facilities 4.3
  • Location 7.5
  • Room Comfort/Standard 6.1
  • Service 6.0
  • Value for Money 6.3
  • Food/Dining 5.7

Hong L.
United States
June 10, 2015
OK
ay the ferry
ok. so so. good rate

Milos S.
United Kingdom
May 17, 2015
Bad luck
garden, staff, restaurant on site
we stayed in standard room - spacious and equipped with all the necessary furniture. Two power sockets located right under the ceiling ?!? (too high to be reached even from the chair), third one behind the TV cabinet which I had to move and disconnect the TV in order to charge my phone. At the time of our stay the whole resort seemed to have an issue with water pressure - unlike in other places, it was too high. I first found out when I nearly torn myself apart after using a toilet (who was in Thailand knows what I'm on about), then struggled in shower switching the heater on and off as the water was either too cold or too hot. After dinner we found the place flooded with water splashing from bursted pipe under the bathroom sink. They offered us another room, but no need to as the problem was solved within the minutes with floors being wiped and dry. We also had to give up our morning shower not risking an electric shock after we've heard the water heater switch popping out of the unit (due to the water pressure) leaving the scent of burned plastic behind. Otherwise the resort is easy to find with beautiful garden and helpful staff.

Susie J.
Denmark
April 18, 2015
Wooden House with relatively big room
Spacy room in a teak cottage with a cosy bathroom and within walkingdistance to the pier (ferries to Koh Samet)
We only had one night at Mac Garden. The room in the wooden teak house close to the pier with the ferries to Koh Samet was good value for the money. Booked the room without breakfast, but expected to buy breakfast in the restaurant in the morning. But no breakfast served before 9.00, which was to late for us, as we had a ferry to catch. Ongoing construcktion on the location was not an issue for us, except we had problems finding the reception. Parking facilities very good. Susie (Denmark)

Thi T.
Vietnam
April 16, 2015
hotel is ok
Was impressed with large garden. The standard room has no window. Just suitable for one transit-night to Koh samed. we can find Talay restaurant , local foods also are easy to find on surrounding area
Ok

Martina V.
Italy
April 10, 2015
Nice accomodation
Quietness, rooms were clean and the staff polite.

Jason G.
Singapore
March 12, 2015
Friendly staffs, great location
Good location to Ban Phe Pier, Cheap rooms, Friendly staffs
Check in late as we reach DMK at 11+pm, reach hotel at 1+am. Very fast check in and the staffs guided us to our room. Room is ok for the cheap price, decent bed and shower and whole place looks clean and neat. About 8-10mins walk to Ban Phe Pier

Lennart N.
Saudi Arabia
February 06, 2015
All time low!
Location ok!
Prison like rooms. Nice pictures taken! Rock hard beds. No help from staff to get soft bed due to wife's back condition. No sheets in beds. No cleaning, no making of beds. Poor ABF. Hotel didn't accept part of room rate had been prepaid! Agoda was contacted to get total price of stay. Room rate NOT stated on voucher. This was the final and last booking! We only stayed two nights!

andrew L.
United Kingdom
December 17, 2014
good stay
location quite relaxing
I have stayed here before! room is pleasant and worth the stay, I found it very quite for the time of year, many places closing at 10pm!!!

Rodney P.
Australia
December 16, 2014
Holiday
Comfortable room, friendly staff, location
Enjoyable

fah-apa N.
Thailand
October 14, 2014
Budget hotel
low price very quiet
It was very quiet, small however, it was low price