Baan Haad Ngam Boutique Resort, Samui

The staff were very friendly an helpful and the setting was great. However would not stay at the hotel again as there was no privacy between the rooms if you wished to sit outside. Also the walk way past the ground floor rooms meant that you had to have your curtains closed at all times as other guests looked in. The beach was non existent and the poolside jam of loungers is not what we consider a holiday. Almost sitting on top of the person on either side of you. They could have put more loungers on the beach and put up some umbrellas on the beach. I know that the tide came in every night but we spent every day looking for a beach to sit on with a bit of shade. That part of the coast line is just side to side resorts, all with their loungers out on the beach and we were never sure if we were able to use them. Quite a trek down to the street for any shopping.

have been there now 3 times. alwayz great, very nice stuff, the place is easy and you get from there to everywhere quite fast (chaweng central). nice garden and pool area. familiar

I've arrived to the hotel early morning and was recieved with a smile and a welcome drink. I didn't have the voucher so I was offered kindly to use the free services of the business center and so I did and mailed the voucher to the hotel. I was advised the room will be ready at 11:00 am so I went for a walk. When I came back I recieved a room that was very noisy due to construction close by I complained and immediatlly recieved a better ' quite room and upgraded to a jonior suite very nice design and spacy. In the room there was a fruit ball and free bottels of water as well as Dvd for movie lovers to use. The hotel location is ecellent and it's new and lovely staff- enjoyed every minute !!!