Sukhothai Heritage Resort, Sukhothai

This is quite a modern open planned resort. Rooms were very clean; staff were friendly and helpful. Large LCD TV/DVD player in rooms. Generally the amenities are good. Overall I found two drawbacks. The first is the location. The Internet gives the impression that this hotel is close to the city, but in fact it is about 30 km away. The nearest town is about 8 km, so if you want a supermarket, it's quite a drive. The second is mosquitos. Depending on the season, take a good repellent.

The hotel is new, just opened a year ago, nice and good rooms, too far from the city 20KM and need improve on food quality and room service availablety (close 10pm??)

We were very impressed with the hotel design. It reflects traditional Thai architecture yet contemporary design. The rice fields and the lotus pond surrounded the hotel make it more charming. The location is perfect for two major historical sites. The room is very nice and comfortable. The staffs are friendly. However, during four days staying at the hotel, there are some difficulties we found, e.g. the moldy bread at the restaurant (twice), the smell of thinner due to the painting at the building and the hotel staff doesn’t do much help until we decided to cancel the room and Agoda stepped in to discuss with the hotel manager, and a malfunctioned air-conditioner in the middle of the night. We got everything fixed, except the air-conditioning because it happened on our last night stay and we didn’t want to bother about it. The hotel manager sent us an apologized letter later on though. After all of these difficulties, we still consider our stay at the hotel is more a good experience than a bad one as the hotel itself is undeniably beautiful and comfortable still. We had a high hope that things will be improved before our next visit.