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Very good 7.1
Based on 1153 reviews

Recent customer comments

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Very good

based on 1153 reviews
  • Cleanliness 7.2
  • Facilities 6.7
  • Location 7.0
  • Room Comfort/Standard 6.9
  • Service 7.1
  • Value for money 7.4
  • Food/Dining 7.0

Paul R. from Canada
Solo travelers
Stayed one night in August 2013
Good choice for a layover.
Good breakfast, comfortable rooms, value for money.
Stayed here for a night before heading to the islands. The rooms are simple, but comfortable. The breakfast is tasty and the staff were nice. It's a bit of a walk to the main areas, but I would stay with them again.
Reviewed September 01, 2013

piya K. from Thailand
Stayed one night in August 2013
Central location
Clean and cheap
Reviewed August 29, 2013

Daniel N. from Singapore
Business travelers
Stayed 2 nights in August 2013
Very good as the room is very clean.
Cleanliness, centrally located to night market and friendly staff too!
As stated earlier on, the staff are very helpful and friendly. Keep up the good works then.
Reviewed August 27, 2013

Peter B. from Australia
Solo travelers
Stayed one night in August 2013
nice hotel for the price
location is central, big room and attentive staff
Smooth check in and found the room good size. First time I have stayed cheaper hotel and was happy with value for money. Bed was comfortable but mattress was covered with plastic under sheet Breakfast was OK and only down was I asked for wake up call that didn't come. I would stay there again
Reviewed August 23, 2013

JANNIE T. from Malaysia
Stayed one night in July 2013
nice design
clean ,nice food, nice design
have great restaurant, nice outlook design, but should improve the counter service.
Reviewed August 23, 2013

Gee C. from Malaysia
Solo travelers
Stayed 2 nights in August 2013
location is a bit far from night market.
quiet, goof breakfast and the staff is very helpful
Reviewed August 22, 2013

Chee M. from Malaysia
Stayed one night in November 2012
Overnight for airport transit
Basic, clean & simple
Just overnight for next day airport transit, nothing special here
Reviewed August 21, 2013

Tossavorn V. from Thailand
Business travelers
Stayed one night in August 2013
Bath too small and dirty. Its like apartment room.
Near the city.
The bed too soft. It is not convenience for me to stay.
Reviewed August 17, 2013

Tze L. from Malaysia
Families with young children
Stayed one night in August 2013
Big room and very logistic
big room with a sofa bed, great breakfast and very logistic
big room with a sofa bed, great breakfast and very logistic and value for money
Reviewed August 16, 2013

Rudran S. from Malaysia
Stayed 2 nights in August 2013
Very cosy and comfortable stay
Clean room, fast internet and friendly staff
The stay at One Hotel Surat was a very comfortable one. The room and bathroom was very clean. Though the facilities were very basic, but it was very comfortable. We stayed at this hotel for 2 nights before we could catch our flight back to Malaysia. In general there was nothing much to do or see in Surat Thani, the hotel is located in the city of Surat Thani (about 2-3km off the city/shopping vicinity). So it was quiet and peaceful. The breakfast was not that great, had toast and egg everyday and also some Thai local dishes. However, since it was a basic hotel we couldn't expect much. We took our dinner there too but their menus were very misleading and because of the language barrier, the waitress couldn't understand what we actually wanted and what was being served. That was quite difficult for us. The staff at the reception were very helpful, though they had the same language problem they tried as much to help us. They helped by writing down the name of the shops and places we wanted to go in Thai so we could show them to the tuktuk drivers. Very pleasant staffs I must say. In general it was a good stay at the One Surat Hotel and both me and my husband were very contented.
Reviewed August 16, 2013