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Very good 7.1
Based on 1149 reviews

Recent customer comments

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Very good

based on 1149 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 7.1
  • Location 7.0
  • Room Comfort/Standard 6.9
  • Service 7.1
  • Value for Money 7.4
  • Food/Dining 7.0

Vipada L.
February 27, 2013
Spacious room, good breakfast
Spacious room
we stayed in grand deluxe room, it's very spacious with separated toilet and shower room. the location is good in city center. breakfast is nice especially for you who like local thai food. the only problem we had was we could hear karaoke noise from downstairs restaurant until midnight, there was a party there. also the shower room should have a separated wet area.

Martha H.
February 26, 2013
Great Hotel!!!
All you can eat breakfast
the stay was great. bed was great. service was amazing. there is a massage in the hotel which is a great price. the all you can eat breakfast is amazing!! stay here if you are in surat thani! i reslly enojyed it with my girlfriend

Sabina H.
February 25, 2013
Fair hotel to stay one overnight
Close to the city center bus station
Romm very good - just try to avoid to stay close above the Karaoke disco which is located on ground level. The breakfast is very Thai Asian - Cereal - only Cornflakes, no cheese, only white bread. For one night okay - nothing to do or see in the close vicinity - all was closed at around 19.30 - 20.00.

Priya G.
United States
February 24, 2013
Decent enough pitstop
Good value for money
i needed to stay here on the way to koh samui for new years. i had taken a flight to surat thani and wanted to take the ferry the next morning to samui which is why i stayed at this hotel. it did the job. the staff was nice and helpful - the annoying part is you have to pay a baht deposit for the room key, but you'll get it back. i felt it was unnecessary because i was there for literally 12 hours. the restaurant downstairs is good, i ate a late dinner there. the breakfast is also yummy. great place to stay for a pitstop type of visit, but nothing else...there's not a lot to do in the area otherwise.

Claire B.
February 24, 2013
clean and loud
Convenient location, airport pickup worked out well.
nowhere do they mention that they have a loud karaoke bar directly beneath the hotel rooms that is open till 12. the walls are also so thin that we could hear our neighbors blaring tv till 4am when we called front desk to tell them to be quiet, which they did quickly - bonus points for them! staff were decently friendly, free breakfast was a nice gesture, though there weren't too many appealing items to eat as a westerner other than the eggs and toast.

Natalie L.
February 23, 2013
Good budget option
Good breakfast selection
arrived at 12.30am by train. a bit of a trip from the station (approx 16 km) by tuk tuk at 1am in the morning. hotel room was basic but great to have a shower and get into a clean comfy bed. staff helpful in pointing out where to go ... seatrans office for bus/ferry trip to koh samui.

hope Y.
United States
February 23, 2013
It was okay for a layover
It was very inexpensive, safe and clean
The first room had a strange odor and the front desk gladly changed our room. However, the room wasn't a place we wanted to spend much time. We were able to walk to restaurants and the night market to entertain us. Being on the fourth floor, I awoke several times to the sound of the karaoke club downstairs. If you're on a higher floor, it might not bother you. The breakfast buffet was very ample.

Konstantin L.
February 20, 2013
Cheap and nice hotel with good service.
near the bus station, easy to find, tasty breakfast, good service.
We stayed with my fiancee for one night in the Suratthani before morning flight. The One hotel was definitely good. Pros: - middle sized room with big bed. - desk in the room. - small refrigerator in the room. - hotel is cheap - plenty of power outlets everywhere - free wi-fi in the room (not very fast, but works well) - nice light in the room - tasty breakfast, breakfast was from 7:00 to 10;00 so we have time to take breakfast before our flight. - Good service, we asked for transfer to airport - no problem, in the 8:00 am minibus was there for us. Cons: - bathroom is sort of small and shower area not separated from toilet area. - Hotel managers asked me for 500 baht deposit. They returned deposit when we checked out. - Transfer to airport is pricy - 500 baht for two person. I also know that you can order a massage to the room, it seems like a good option. But we stayed for one night only and have early flight - so we wasn't interested in this. This hotel seems like very good one for me. I recommend it to travelers, and will stay there again when I'll be in Suratthani.

Michele C.
February 18, 2013
greate location with big room
simple hotel and clean
this is my 2nd time stay in this hotel,is because near town and convenenice to go around at surat thani town.

Matthias W.
February 15, 2013
Room was nice,unlike the noise at night
The location is alright, however other places are better located in surat thani. The receptionist team (3 on 4 square meters) were not very helpful, neither was their english at a level you might expect at a big hotel like this. The room was big (grand deluxe) but !!!!!!!!!!!!!!!! If you look for a quiet place to sleep look Further for a different hotel. Next door is a huge! Karaoke Bar, which doesnt stop playing until midnight. So choice a) go down and sing along choice b) earplugs...... The breakfast was basic. A huge selection of asian food but for western tastes only toast, egg, jam was provided. Too little for the amount of western people we saw during breakfast.