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Recent customer comments

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Very good

based on 1141 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.4
  • Location 7.0
  • Room Comfort/Standard 6.9
  • Staff Performance 7.1
  • Value for Money 7.4
  • Food/Dining 7.0

8 Katsakron K.
January 05, 2013
Very big room
Big big room in town
i booked the grand deluxe room ,it's very big room, very new and clean there's the local cable tv but can't watch the premiere league i think it's fine for me

4.3 bee Y.
November 21, 2012
Big room but not clean
big room
The hotel room is big but is not clean. I have booked 3 rooms. 1 of the room has cockroach while another has a lot of ants on the table and floor. The staff of the hotel not able to speak well english and they know little about english only.

8.3 Uros H.
November 25, 2012
Big, clean room, excellent breakfast, free internet
Can't add nothing more then above, since this hotel was booked only for an over night stay for the morning ferry to Koh Samui (which was booked at the hotel front desk).

10 Jasman J.
December 31, 2012
nice hotel
new and nice
we staying here only for one day. before we go to koh samui. its a good hotel for transit before going to samui or krabi. u just need to call lomprayah to pick you up here. no need to pay. its very near to lomprayah place.

4 Chee M.
August 21, 2013
Overnight for airport transit
Basic, clean & simple
Just overnight for next day airport transit, nothing special here

November 23, 2012
Good Hotel with free WiFi
Clean, near town centre, free wifi in the room
We just stay for a night at this hotel as we need to catch our flight the next day back to KL. Overall the hotel is OK. The room is quite big and clean. However the toilet door is kinda small and low. The breakfast is quite variety as they served local food as well. However it is quite noisy at night as there is live band performance or perhaps karaoke next door. The staffs need to improve their English.

7 Sik T.
November 19, 2012
Value for Money
Big & Clean Room
value for money and big room. request for rooms in front of hotel as there are karaoke session behind the hotel, is noisy tho.

7 Stephen G.
South Africa
November 14, 2012
Decent hotel with Asian style breakfast in central
Wifi, breakfast, location, aircon
We were looking for a stay-over on the way back from the island before a flight back to Bangkok and this suited the purpose well. It's close to where the islands ferry/bus service drops passengers off (Surat Thani town stop) on the way back from Don Sak to the airport. It is also easy to walk around and see the many (huge sarcasm) sights of Surat Thani.. The hotel was clean, reception was good and free internet/wifi is always a plus. The breakfast we had included was Asian style and although I'm more used to Western breakfasts, it was good. The taxi driver however that the front desk called for us to get to the airport was more likely a friend of the receptionist as opposed to a regular taxi driver. The flat fee was 500B (250pp) upfront, but the thing was it took us close on 1.5h to get to the airport 28km away so plan well in advance if you plan to get to the airport at a certain time.. If I were ever to stay in Surat Thani again (unlikely), I'd stay at the One Hotel again.

September 20, 2013
Just city hotel
convenient located
Good central location of the hotel is only good thing, while others including service staff and teh room are just standard. the staff can provide idea to travel and sigthseeing in Surat, however they are not quite nice. The restuanrat and food around hotel and market near by is interesting.

6 james C.
United Kingdom
November 10, 2012
Lovely hotel
Lively hotel
My wife and I stayed here for one night in Nov 2012 so we could catch a flight back to KLIA in the morning.Must say this hotel was better than we expected.We decided to eat in the restuarant and the food was good valve.The place was well lit up and quite lively downstairs under cover where you could get drinks and watch the big screen or listen to music.The room was clean,big bed could be a little hard,showers and aircon all worked ok. Cost 500 baht for taxi to airport.Would stay here again if needed somewhere between flights.