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Very good 7.1
Based on 1149 reviews

Recent customer comments

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Very good

based on 1149 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 7.1
  • Location 7.0
  • Room Comfort/Standard 6.9
  • Service 7.1
  • Value for Money 7.4
  • Food/Dining 7.0

andrew B.
April 30, 2014
In a good location.
Good location, friendly staff, reasonable rate.
This hotel is cheap and conveniently located. Our stay was adequate.

April 24, 2014
Comfort hotel with great breakfast
bed, breakfast, good location
The bed & breakfast are good. Just only we found cockroach in our room so we asked the front staff to find another room for us.

April 20, 2014
Service mind,Car park,low cost

Waikoon W.
March 31, 2014
The One Hotel Surat
Poor services, not cleaned, smell bad
Poor services, not cleaned, smell bad. Staff must be re-trained for service mind. Room had bad smell and full of dust. Breakfast is okay.

Simon F.
United Kingdom
March 08, 2014
You get what you pay for......
Cheap, but only for a night or two
Cheap place to stay, absolutely nothing around the hotel of any interest, affordable place to stay near the mini bus station, ok for one night going to or from the eastern islands, not a place to stay for any other reason. Personally will not stay again, you get what you pay for, there is no reason to complain.

nikom V.
February 13, 2014
Good location

Michael F.
February 12, 2014
okay for stopover, little overpriced.
Room and breakfast buffet.
Mostly okay, except for lady at reception on arrival, who wasnt friendly and displayed being annoyed when asked for directions to ferry, bus, etc. All other staff very friendly and nice, as we're used to it in Thailand.

Kritsada P.
February 11, 2014
Easy city travel
Location room parking
Relax and easy travel to the city. Easy to find restaurant. Breakfast is moderate. Room is clean.

Jamie G.
United Kingdom
January 27, 2014
Handy for airport
Location for transport out
We booked this hotel as had to stay in Surat for one night to catch plane.its a bit bland but clean and tidy room.theres not much to do or see in the city. There's a nice bar behind the hotel with a nice garden to sit and have a cold bar.the hotel staff were helpful especially when our tuk tuk never turned up and a last minute panic to get a taxi which they sorted for us very quickly should of just done it with them in the first place. Ok for one night would stay again.

David K.
January 17, 2014
Simple and nice.
comfortable, clean and simple.
It is simple and nice. Comfortable room. I think they should improve in term of the surrounding because it is abit far for walk distance to the night market. Although it is far, you will able to get some nice hawker foods around the area. One things I love the most is there is a stall just outside the hotel which sell a snack called 'tokyo'. It very nice and I will recommend it to everyone because it is very simple and nice food.