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Friendly staff, fast Internet and got shuttle bus to...
Yap, Malaysia
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Hotel Area:
City Center
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Number of Rooms:
109
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Free Wi-Fi |
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Check-in:
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Check-out:
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the The One Hotel Surat for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Yap C.
Groups
Malaysia,
May 21, 2013
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Comfortable, but not comfortable for the toilet.
Friendly staff, fast Internet and got shuttle bus to airport .
4.7
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Tinnarutt S.
Couples
Thailand,
May 20, 2013
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Room and food is ok, but staff is very unattentive
Good food, nice room, and an abundant car park
6.3
Everything was going good on the first day we stayed at the hotel. The room had an impression of living in a condo since we booked a so called "junior" suite. The price was great too and we were hoping things would turn out right. We weren't disappointed with the breakfast next morning either, with a wide selection and delicious local dishes as well. There was only 1 elevator though and with 8 floors and lots of local company using the hotel for staff training and conference, things were starting to get ugly with 1 small elevator that could hold 5-6 people per trip. Our nightmare came from the evening we returned from sightseeing the city the second day. Please note that we are Thai people so communicating with the staff is real simple. After the maid did our room, the towels were missing. My wife called the reception desk to ask about it and we got a reply that they'll bring i right up. 45 minutes or so passed, nothing happened. She called again, and we waited another 30 minutes or so. Then we went down to the reception desk to ask about it. The answer was the maid have all left. As we were going out a bit anyway, we thought they would have them ready when we return. To our surprise, the staffs were having a real lively conversation so we went up to our room and yet, no towels were there. My wife got a bit mad so she went down to get the towels. The same staff still, showed no sign of sorriness but this time she used the internal walkietalkie to have the maid bring the towels up for us and told my wife to wait in the room. (Why the hell did you not do that in the 1st place?) So we waited another 30 minutes or so for the towels to arrive. Bottom line, I've never going back to this horribly staffed hotel again.
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Mok S.
Groups
Malaysia,
May 18, 2013
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I should say it is ok
Service, friendly and helping staff
6.7
Its ok to stay at this hotel, only thing you have to walk quite a distance to get a Tuk Tuk (motor taxi) and also quite a distance to shopping areas.
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Kasemtham S.
Couples
Thailand,
May 12, 2013
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Superb
Location, Parking, Breakfast
6
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Chew F.
Groups
Malaysia,
May 11, 2013
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friendly staff
friendly staff, bugget hotel , good breakfast
9
Friendly staff, buget hotel & great breakfast.
Easy to take tuk-tuk to night market.
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Adrian S.
Couples
Indonesia,
May 08, 2013
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Convenient in term of money I spend
Spacious, Cleanliness, Fast Internet,
7.7
Frankly speaking, my destination is Samui island. Surat Thani is only a connecting point. So, my stay in Surat Thani and the One Hotel is only for a transit point before going to Samui island. But, I enjoyed my stay at this hotel.
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Foo W.
Couples
Malaysia,
May 07, 2013
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is just a normal budget hotel
nice lobby design, friendly receptionist, various breakfast foods
3.7
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Witoon C.
Groups
Thailand,
May 05, 2013
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Convenient for those who enjoy life in downtown.
Location, Free at Leisure, Budget Hotel
6
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Mei C.
Couples
Malaysia,
May 04, 2013
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Good Enough as Transit Hotel
6.3
We stayed here for a night to catch flight in the next morning. The room is big and clean, with complimentary coffee, tea and drinking water. However, there’s no hair dryer provided. The WIFI provided is quite fast.
It's located a bit further inside the residential area, not much choice of dining places nearby, you may need to walk to the main street to get tuk tuk. Airport transfer is available with charges.
The breakfast is great, with variety of choices, and it starts at 7am, thus, we can enjoy the breakfast before we catch the flight in the morning.
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Peow C.
Solo travelers
Malaysia,
April 28, 2013
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SImple and clean
Among the newest hotel in the city area.
7.3
Overall the place is nice, new and clean. Located in the middle of city area but a 5-7 minutes walk from hotel to main road. Also nearby have a nice club to chillout called Pool Bar with live band.
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Customer Support
Customer Reviews - The One Hotel Surat, Suratthani
- Bad location and no atmosphere - The hotel is quite new and done is a no atmosphere art deco
- Beautiful hotel with good ambience - Cleaningness is good, breakfast is excellent, staff is coope
- Better than the usual Surat Thani hotels - stayed just one night to break the journey from london to ko
- big rooms with a funky feel - Good basic hotel. Decent level of customer service. Big room
- Brand new hotel with free internet, good location, - new hotel open in the city center, but not on main road, u h
- Clean & good standard, but not very helpful staff - The standard of the hotel was ok for one or two nights. It s
- clean & small hotel - We stop over one night at the one hotel surat is easy for to
- clean and big room - The room is clean and big for deluxe. However its a bit fa
- clean hotel - Friendly staff, clean hotel.Thai buffet breakfast.We only st
- Comfortable, but not comfortable for the toilet. -
- Convenient for stopover stay - we stayed here for 1 night as a stopover for connecting flig
- Decent hotel with great location in - Stayed here for a night before transit to chew lian raft hou
- Don't stay in Surat Thani if you don't have to!! - Due to a change to our flight time by Air Asia we decided to
- For the price it did the job. - Pros: Affordable. Cheap transport towards the city center.
- Good hotel ander kindly attenders - Everything was oké.The breakfast was wunderfull. Goodwill lo
- good location with service - the hotel is located in the town, just about 10 minutes walk
- Good Value - In Transit had a 1 night stay. Clean spacious rooms. Good va
- Good -
- Great hotel during one night stop over - Stayed here enroute to Bangkok from Koh Samui. Had only one
- Great location and small hotel. - Good lactation
Good city center
Best for business trip
- Great - This hotel is a nice option for those in a hub on surat. It'
- Nice budget hotel - this hotel is good if you need to sleep in Suri tani because
- normal hotel - hotel can be improve, toilet is small, the staff must improv
- OK for stop over Hotel - the one hotel is located in the centre of surat thani, this
- Ok location and room with cigarete smell. - The room was very ok not so small but the smell is just kill
- One of the nicest places we have stayed - We stayed here overnight as a stopover before heading out to
- Perfect Location and Value for Money - For the location and the price, a perfect choice for a one o
- Room very nice nd cozy - arrive from ko samui for 1 night to catch flight for the nex
- Small bathroom - grand deluxe room size is ideal for our family with 2 young
- small hotel..nice service - stay was fine.. rooms were a bit small..the breakfasts were
- small rooms - 1) small room
2) good breakfast
3) taxi service was very p
- The newest hotel in Surat Thani - i stayed over 1 night before start driving to ranong in earl
- Value for money and outstanding service - we stay at this hotel for 1 night after a trip for 5 nights
- Very good but short stay - Very good but short stay. Room was very clean and the locati
- very good modern clean hotel convenient location. - Staff very friendly, and manager and wife very helpful. Woul
- Very near Suvarnabhum International Airport - this hotel is very near suvarnabhum international airport, o
NY-AGWEB-3204
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