Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good

based on 395 reviews
  • Cleanliness 6.7
  • Facilities 5.3
  • Location 7.3
  • Room Comfort/Standard 6.9
  • Service 6.9
  • Value for money 7.0
  • Food/Dining 7.0

Borrell J.
January 16, 2016
Danger alert to families of young children
The foyer suggested a four star hotel but the rooms were very old and the only air conditioning in the hallways was the new elevator being installed which was open, unbarricaded and having sheer drops on each level to the pavement below. Scary for young children. The staff spoke little English, the pool was dirty and unpleasant to swim in. The restaurant was pleasant, there was a night show and staff tried to please. Overall it would be lucky to scrap through to three stars.

Ramamoorthy N.
December 20, 2015
nice and comfortable
food, staff and comfort
very nice..enjoyed it

Chidchanok I.
December 15, 2015
Dirty room, insects everywhere
Great service, decent breakfast
the hotel room was dirty, I found a cockroach in my bedroom, spider in my bathroom, and tiny insects crawling into my luggage. It was disgusting, hair was in the bathroom. I got a room on the higher floor (6th floor) and the Wi-Fi was not available on that floor. I asked the hotel staff and they said because the router was located on the first floor so Wi-Fi only available a few floors up. The hotel was expensive and not worth the money. I spent my second night at a much cheaper, cleaner hotel

Elvie H.
December 08, 2015
just a night stay
big room,clean,friendly staff
The hotel is located in a quite corner of the town.There is not much food around and we need to take a tut tut to town for food and shopping.

Mark L.
United States
November 27, 2015
Staff, breakfast, and providing travel arrangements
Fine, had to get up early to make our next travel arrangements.

Korkaew K.
October 23, 2015
Old and extremely need for renovation
Location, breakfast, service

Kanwara J.
October 19, 2015
so so
so so but actually bad acceptable

Prayad R.
September 21, 2015
room old
Room old

South Korea
September 16, 2015
It was terrible hotel
Smell is like moldy order & have big cockroch and and was terrible hotel

Marlene K.
August 29, 2015
The hotel looks nice, but the rooms are old
Breakfast, friendly staff, booking for the ferry and the transfer is possible