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My Ngoc Hotel

Number 212, 1/4 Street, Cat Ba Town Beach, Cat Ba Island, Vietnam (Show on map)

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My Ngoc Hotel Cat Ba Island - my ngoc traditional junk o1 My Ngoc Hotel Cat Ba Island - Hotel Exterior
Hotel Area: Cat Ba Town Beach Number of Rooms: 26
Free Wi-Fi

Recent customer reviews

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Above average

5.3

based on
14 reviews

Value for Money
5.4
Location
8.0
Staff Performance
4.7
Hotel Condition/Cleanliness
4.7
Room Comfort/Standard
4.7
Food/Dining
4.1
All reviews (14)
Jim A. Solo travelers United States of America, April 18, 2012
my ngoc hotel - take the good with the bad.

nice view of cat ba and the water. easy walk to the pier, maybe 50 meters.
7.7
if you're vietnamese this would be a fantastic place to stay. for the rest of us, there are some drawbacks. the staff english is pretty limited, and they seem annoyed at having to try. the whole family must live here, so it's a bit like a high-rise homestay. for the amazing view, i chose the 6th floor "penthouse". unfortunately the wifi doesn't reach up there. so my very limited surfing was done during breakfast or other meals, if at all. the "included" breakfast is pretty lame, but overall the first floor restaurant offers good food at great prices. many visitors from other hotels came here to eat for the good prices. my ngoc offers the usual local tours, and does a good job. (no english speaking guide, of course.)
Hotel Feature Tip: I did have to inquire about getting my air con turned on, which is a separate switch. So don't forget to "inquire".
Jennifer B. Couples United Kingdom, April 10, 2012
dont wast your money staying here

Nice view from our room
3.7
Jennifer B. Couples United Kingdom, April 08, 2012
My Ngoc Hotel

The view was good from our room.
3.7
Demetrio I. Solo travelers Italy, April 02, 2012
Just avoid this place...

waterfront of Cat Ba
3
The good thing is that is cheap. The bad thing is all the rest with a remarkable unfriendly staff. In addition,avoid to book your way to Ha Noi with them, they will give you the slowest fare at the highest price (I spent 3 hours more to come back to Ha Noi compare to my way in at Cat Ba, they got for the western tourists an absurd trip with 3 busses and 1 boat instead on 1 bus and 1 boat as usually it is).
Courtney S. Groups United States of America, February 06, 2012
Not bad, not the best

Right on the bay with a beautiful view, convienent location near the bus stop and pier
7
We were wary of this hotel after reading some of the poor online reviews, but it's gotten something of bad wrap that it doesn't entirely deserve. The lady who worked the front desk while we were there was very helpful and arranged good tours for us. The bay tour was fantastic with great food on the boat and lots of things to see and do. She made sure our personal items were safe when we gave them over, but we did feel a little wary when she herself said "don't leave anything in the room you will get stolen from." We went at the tail end of winter which is rainy so the rooms were COLD, damp and a bit uncomfortable, but that is hard to avoid wherever you stay during that season. The hot water, however, didn't last for more than 2 minutes which was a little annoying. The food wasn't the worst I've ever eaten, but they do serve instant noodles which isn't the best when you want something authentic. There are better and much much worse places on the island...it is one of the cheaper places to eat so it was nice not to be completely ripped off for our food. The only annoyances we ran into were when we rented motor bikes and mine ran out of gas 20 feet from the hotel; they expected me to push it the 1/2 mile to the gas station and fill it up on my tab which I refused to do and when we checked out the only person at the front desk was a guy who couldn't speak English and he insisted I hadn't paid when I had- it was an ordeal we didn't want to deal with. Otherwise we had a nice time. Its a good deal for what you pay and that is whats most important; especially if you are budget traveling like we were.
Senlis V. Groups France, January 28, 2012
good hotel with a welcoming staff

good price for the room, big rooms, clean, nice staff
9
food is not really good.(exept breakfeast because you can choose whatever you want in the menu) they offer really good trips, we were only 5 in the group so that was great!
Maren S. Couples Germany, January 21, 2012
My Ngoc Hotel

close to the center of the city
7
The hotel is situatet in the center of the town, but in a side street, so it is not as noise there - which is allways good. The room was clean and with a good size. The people working there were friendly und helpful. All together is was a good stay in the hotel.
Maren S. Couples Germany, January 19, 2012
run by unfriendly people

close to the harbour
4.7
The only good thing about this hotel is that it is very close to the harbour. Other than that the people working there are very unfriendly, they give you the feeling to be disturbing them. You don`t feel welcome at all. The rooms don`t make you feel comfortable as well. They are not very clean. The door of the bathroom could`t be closed and parts of the toilet were kind of broken.
Elisabeth R. Couples France, November 28, 2011
Good location but lots if improvements needed...

Spacious room, great view, good tour but...
5
We spent 3 nights at the My Ngoc hotel. The room was spacious with a great view on the harbor. We made the 1 day tour on Halong bay which was very nice and included kayaking and swimming.  Nevertheless, some improvements must be done : - the sheets were full of holes and the mattress pad was dirty - the included breakfast was not worth it : a piece of bread with a small but fat omelet and coffee or tea - the boat for the cruise was a bit dirty as well with empty cans and  banana peels on the upper deck. We constantly had the feeling of being harassed by the owners who always wanted to sell us something .Don't book with them the journey Cat Ba - Ninh Binh!!!!  : We were packed like animals in a small boat and even smaller bus where we had to sit on the floor. 
Marcia P. Solo travelers United Kingdom, November 15, 2011
Good location

over looking the sea and in the centre of cat ba town
6.7
had a very pleasant stay here. initially it didn't seem very friendly and a bit disorganised but after a day or so they seemed to smile more.

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My Ngoc Hotel Cat Ba Island - Hotel InteriorMy Ngoc Hotel Cat Ba Island - Guest RoomMy Ngoc Hotel Cat Ba Island - Guest RoomMy Ngoc Hotel Cat Ba Island - Guest RoomMy Ngoc Hotel Cat Ba Island - SurroundingsMy Ngoc Hotel Cat Ba Island - Guest RoomMy Ngoc Hotel Cat Ba Island - Hotel InteriorMy Ngoc Hotel Cat Ba Island - Hotel InteriorMy Ngoc Hotel Cat Ba Island - ViewMy Ngoc Hotel Cat Ba Island - ViewMy Ngoc Hotel Cat Ba Island - EntranceMy Ngoc Hotel Cat Ba Island - ReceptionMy Ngoc Hotel Cat Ba Island - Hotel ExteriorMy Ngoc Hotel Cat Ba Island - ViewMy Ngoc Hotel Cat Ba Island - ViewMy Ngoc Hotel Cat Ba Island - Hotel ExteriorMy Ngoc Hotel Cat Ba Island - my ngoc traditional junk o2My Ngoc Hotel Cat Ba Island - my ngoc traditional junk o1My Ngoc Hotel Cat Ba Island - Hotel Exterior

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