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Excellent 8.2
Based on 1129 reviews

Recent customer comments

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Excellent



based on 1129 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.0
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Service 8.5
  • Value for Money 8.2
  • Food/Dining 7.4

Jon D.
United Kingdom
December 05, 2015
A bit of luxury in Dalat
Comfort, staff and food
Delightful

Christopher D.
United Kingdom
November 23, 2015
A very pleasant break in Dalat
Good location, attentive and helpfull staff, excellently maintained
We booked a Junior Suite for three nights which was spacious and very well equipped. Fresh fruit was delivered to the room every day which is unusual. The hotel is set back from the road which greatly reduced traffic noise which is a problem in some of the other hotels in town. The balcony was large but could have benefitted from some furniture. All in all a very well appointed hotel and excellent service from the friendly staff. Highly recommended.

David C.
United Kingdom
November 17, 2015
Pleasant hotel but do somethong about the smoking.
Friendliness of the staff
The hotel allowed smoking in public areas and therefore the corridor outside of our room smelt heavily of smoke (even though we requested a non smoking room). Also, on several occasions we noticed cigarette butts dropped in public areas and not removed by the staff.

Huyen T.
Vietnam
November 16, 2015
Good
Clean, big room & peace
Good

Tirana K.
Australia
October 20, 2015
Good hotel
Location stuff breakfast
Enjoyed

Nhi N.
Vietnam
October 18, 2015
Perfect spot
Location, staffs attitude and perfect weather
I couldn't ask for more from my stay at SGDL. Oh one little thing, I was hoping that the hotel could provide a better wifi router since when I went to the bathroom. The signal wasn't strong anymore. If the hotel has motorbike renting service would be much more convenience for us.

JIEUN H.
South Korea
September 29, 2015
clean and calm hotel
clean, calm, freindly
very clean and big room. this hotel is far to downtown little bit so calm. the pool is big.

sky T.
Vietnam
September 21, 2015
Nice hotel, city view and room
Clean, nice view and room
It is really nice to be upgraded to executive suit from jr suite for free because of low season! Nice staff and area! Really enjoy the hotel!

Jane D.
Ireland
September 11, 2015
No help with retrieving Kindle left in room
Free breakfast, comfortable room, good price
The hotel was fine but I forgot to pack my Kindle when I left. I rang the hotel a few hours later and was told that nothing was found in the room. However, I then saw I had received an email just after we left the hotel to say that someone was using my Kindle and had downloaded an app. I rang the hotel again and was told to send them the email and to ring again in the morning and they would check who had cleaned the room. I did this and received no reply to my email and in the morning when I called again I discovered that nothing had been done and I had to explain the whole thing again to another member of staff who told me to phone back in 10 minutes and then promised to contact me later that day. This never happened either. I then emailed the hotel one last time, still no . The phone calls each time were very expensive as I am still travelling and it took a long time to get the staff to understand the problem. I have received absolutely no assistance from the hotel staff over this matter.

Yuet T.
Hong Kong
August 21, 2015
Not as good as I expected before
nice staff, good location, big room
not as good as I expected. Our chargers sometimes can't be used in our room but finally we figured out why by ourselves. But the staff in hotel is really nice and helpful, they helped us to charge our power bank. But there were some flies in the restaurant when we were having our breakfast.. A little bit disgusting..... Actually, the hotel isn't really bad, but it isn't as good as we expect. And I don't think it is a 4-star rated hotel..