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Excellent 8.4
Based on 483 reviews

Recent customer comments

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Excellent



based on 483 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.6
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Service 8.5
  • Value for Money 7.9
  • Food/Dining 8.1

SANG J.
South Korea
May 29, 2015
great! most of all, staffs are so kind
kind staff, confort room, pool
great

Thanh T.
Vietnam
May 04, 2015
Fantastic
fantastic and comfortable
Nice beach , friendly staff , good location

Na L.
Vietnam
April 20, 2015
Great condition
Except cleaning room was called a few times, the pending cleaness till 2pm

Gordon G.
Canada
April 18, 2015
Great location, dated hotel, so-so service
Best things about this hotel.the beach, the location and the gardens
Perhaps our expectations were too high considering it was a Pullman, but must admit that we felt it was far from a 5-star hotel & far from what we have experienced at previous Pullman stays. While the grounds were beautiful, the beach area perfect and the location great for access to the city (and even a few good local restaurants close by) that is where the 5 star experience ended. The room was pretty standard with the bare minimum regarding furnishings and extras. The shower was so dirty looking with moldy grout that we were happy the hotel supplied flip flops as we would not have stepped in the shower without something on our feet. Everyday we had to request something from housekeeping, usually more towels as the shower curtain ended about 1 foot from the floor and much of the bathroom was covered in water after a shower. The room was also in desperate need of a paint job. The breakfast was plentiful with lots of selection but often the trays were empty unless you were there very early. The tea & coffee were self serve which was not the issue but seldom was your tea or coffee hot. And once again the restaurant, like the hotel room, just looked tired & in desperate need of some fresh paint. The staff were either very pleasant & friendly or the exact opposite and didn't seem to really care....nothing in between. But perhaps our lasting impression of the Pullman Beach Resort will be that in over 25 years of traveling all corners of the globe, we have only checked into a hotel room twice and requested housekeeping to the room to clean again. Always makes for a good story when you return home but certainly doesn't put the Pullman in a good light.

Filipe C.
Portugal
April 09, 2015
The best option for beach holidays in Vietnam
The beach, the suite room and the location.
Better than I thought. The beach is amazing, the hotel is new and it is really a 5 star hotel. The location is great just 10 minutes from the airport. The staff is quite nice considering you are in Vietnam. They have a convenient shuttle bus to take you to Hoi An, Danang city, etc. I recommend strongly this hotel in Danang.

WING L.
Hong Kong
April 07, 2015
Nice good nice place but room for improvement
Good is great the pool is big enough and the room is superb
They got so many room so Pls be expect the guest will stay next to the pool but there is only few chairs and bench for sun shinning. The beach is so nice but only few chairs again that's ridiculous. They definitely need more training of the staff about their English cause they can't even communicate with something very simple.

pui L.
Hong Kong
March 13, 2015
Good location
Good location,friendly staff
Should have more shuttle bus to/from hoian.

Mark H.
Australia
January 26, 2015
The Best Hotel In Danang
Room, Staff, Facilities
The Pullman Danang is an absolute beautiful hotel, we loved everything about our stay, nothing disappointed us, the room was fantastic we will definitely return to this Beautiful Hotel and recommend Family & Friends, Wonderful Stay.

Sok W.
Macau
January 11, 2015
Good, cozy, comfortable
Good location, comfortable, friendly staff

JASON K.
Australia
January 02, 2015
Staff were very inexperienced
Room was great, bathtub was great, location is good
Disappointed by the facilities and staff. They were very inexperienced and they hard to deal with. Constantly got our orders wrong. The management were great but we only saw them after there was much confusion with other staff. A shame.