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Excellent 8.2
Based on 158 reviews

Recent customer comments

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Excellent



based on 158 reviews
  • Hotel Condition/Cleanliness 8.1
  • Location 8.7
  • Room Comfort/Standard 8.2
  • Service 8.4
  • Value for Money 7.9
  • Food/Dining 7.8

Johanne D.
Canada
December 24, 2014
A wonderful trip
The room, the staff and the sightseeing in Along Bay
Really nice with sunny weather and very pleasant but very few peoples. Very sweet guide and staff. Really, one of the highlight of our trip!

Indra D.
India
September 28, 2014
Not Recommended for Travellors
Prompt response, good tour guide, pick up and drop
The stay was not good. The room was small. We requested for a sea view room but the room location was such that we hardly got any view. Most importantly this hotel is not recommended for those who want great service and value for money

Joseph R.
Singapore
September 05, 2014
Outstanding service
Rocky our guide, friendly staff, good food.
From the moment we arrived we were treated with warmers, smiles and they ensure safety always. The trip was well plan and rooms big and comfortable. Rocky our guide was super. He ensure our needs was well taken care off and safety too. The Hotel was great and we enjoyed ourselves. Hope to be back again.

HUI N.
Singapore
August 28, 2014
Experiential tour
Food, service oriented staff and drinks
It was an experiential tour with a very dedicated tour guide.

Daniel S.
Australia
August 25, 2014
Absolutely Wonderful
Location (Clearly), Activites and Food
I cannot stress enough... Do a 3 Day Cruise! You spend half the day getting to Halong and another half getting back to Hanoi. The additional day in between gives you a chance to explore and take in everything rather than being rushed around. As for the cruise itself - it was excellent. Boat looked great (try and not judge a book by it's cover though) - the main room was charming as were the bedrooms, but the deck was the cherry on top. It was a great place to relax with drinks and cook spring rolls (one of the activities on offer) Staff were friendly and very helpful - in particular, our Tour Guide on route to Halong was excellent and very informative. Plenty of food was on offer at meal times and considering the number of courses, was impeccable. Drinks menu was plentiful and well priced too. Only suggestion I made was they create a Snack Menu but staff were happy to provide something to accommodate. All the activities were great - with plenty of time allocated to allow for exploration up to Titop, swimming and the visit to the Pearl Farm, which was quite interesting. Definitely would recommend this tour and highly recommend the 3 Day as mentioned before. Was simply, a lovely cruise.

Jia L.
Malaysia
July 30, 2014
Enjoyed the Stay
Food and Staff
Overall and excellent stay. Free pickup from Old Quarters. Our tour guide, Peter Tang is really friendly and helpful. Will stay here again if I'm coming back to Halong Bay.

Sharon L.
Hong Kong
July 16, 2014
Our stay was wonderful,
Staff are friendly and helpful Beautiful boat with amazing food too much to eat all of the time !!! Simply fantastic
We had a fantastic stay, would go again and would recommend to friends and family. Could not of wished for a better trip, which was made all the more wonderful by the fantastic staff !!

Sharon D.
Australia
July 14, 2014
Relaxing way to see Ha Long Bay
Staff service, quality of the food and the comfort of the room
A very enjoyable stay but the price of alcohol aboard the junk was ridiculous. They may find that people would buy more if the price was not marked up by at least 300%

Scott D.
Australia
May 27, 2014
Great
Staff, Boat, Tour guide
Great for all to do! Rocky was a great guide and Hoang was a great bartender! Fantastic all round

Albino B.
Philippines
April 17, 2014
Nice Experience
attentive and friendly staff , affordable, fun activities
Boat is a little old, room was clean. small serving for food on board. However, service of the crew and tour guide was supherb