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Recent customer comments

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All reviews (194)

Business travelers (11)

Couples (82)

Solo travelers (62)

Families with young children (9)

Families with older children (15)

Groups (15)

Very good
based on 194 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

5 colin C.
United Kingdom
November 16, 2014
Not the best
Big mirror in room. convienient location in old quarter.
When checking in i was given keys to a room but the receptionist said it had not yet been cleaned, i told her to change room which she did but i had to find the room by myself as the porter was not there at that time. Hotel is next door to a nightclub and music is quits loud late into the night. Breakfast was terrible and the staff were not professional at all. The vip room was actually ok and has no complaints other than the nightclub noise.

10 Bui L.
October 21, 2014
a very nice trip to Ha Noi
Price, place, comfort
Everything is so comfortable and convenient , i love this hotel so much

6.3 Bowornluck W.
August 07, 2015
Good location, staff cannot speak English much
Location, facilities,minibar
I stayed here quite often as I am working in Halong bay. They changed the staff quite a lot but none of them speak English enough to understand simple words. Some rooms smell cigarette so bad. Cleanliness is not so perfect. But the goog things are in room minibar, bathtub, good wifi connection, tv,fan heater(in winter), iron and iron board provided in VIP room, Bathropes and the VIP room is big. My favorite room is 603

7 supatrapong T.
August 07, 2014
Good room
Perfect room
Breakfast not good

6 Ngai K.
May 27, 2014
A simple hotel
Convinence location, cheap and near town
A bit difficult in communications with hotel staff.

3.3 Mathew B.
April 24, 2014
Terrible dirty unhelpful staff
Checking out, leaving and never going back
Overstaffed but couldn't get them off Facebook to help with anything. Rooms were dirty and bed was a base, not a mattress. Charged for tea/coffee and food in restaurant was terrible. They did, however provide an hourly room rate.

8 Michael C.
April 07, 2015
nice place close to everything.
location, staff, food.
very nice hotel, I felt it was more of a 4 star hotel.

4.7 Allan T.
United States of America
April 15, 2014
hotel smell really bad, highly recommended

9 Ying B.
December 26, 2013
Good location
good location, near by the sinh tourist, night life
location very good, not too noisy, a lot of bars around, and service good

4.3 Phenphimol S.
November 22, 2013
Good location
Good Location, Value for money, Unfriendly staff
The room is large and comfortable located centrally of old quarter part. Possible for early check-in. The breakfast is bad. The staff is unhelpful and unfriendly.