|
Benjamin M.
Couples
United States of America,
June 18, 2012
|
Big rooms with nice TV
Good lactaion, great Englishish speaking service, huge room with nice TV, clean
9
The receptionist spoke English really well and was very helpful. They upgraded us to the family room, which was really big. Had a computer in the room with a large TV. The bathroom wasn't as nice as the rest of the room, but for the price we were paying it was fine. It's a five minute walk to the water puppet show and lake.
|
|
Ser H.
Groups
Singapore,
June 12, 2012
|
Not a boutique hotel, but not bad
good location, decent decor
8.7
I booked a stay here only because the decor in the photos gave me the feeling of a "boutique" hotel. Unfortunately, we were given a really small room that wasn't at all like what we saw in the pictures. Breakfast was okay, though like most mid-tier hotels, the cooked food is not reheated and becomes stale very quickly. Also, the hygiene of the food is a question mark since flies were hovering above the buffet spread. That said, you can avoid that simply by asking for their breakfast noodles made on the spot, which tasted surprisingly good. Eggs are made to order as well, though nothing to shout about. The staff here is friendly, but not as sincere as some we've met in other hotels.
|
|
Ser H.
Groups
Singapore,
June 10, 2012
|
great location but small rooms
8.7
I booked this hotel expecting a "boutique" feel but found the photos to be slightly misleading. It is averagely decorated and the room given to us was small with no windows. That said, the location is great and the breakfast is fine as long as you go in the first hour (hot food is not reheated). The made-to-order noodles was great though.
|
|
Cristina C.
Couples
Spain,
June 10, 2012
|
Great location, staff and comfortable room
Helpful staff, location, breakfast, laptop at the room
9
Wonderful location, just some steps from the lake and the old quarter. In spite of that, the rooms were really quiet. Although we had booked a standard room, I think they upgraded us. Comfortable beds, clean room, good pressure and hot water at the shower and even laptop in the room. The breakfast was also really tasty. Totally recommendable.
|
|
John M.
Couples
Australia,
June 08, 2012
|
Enjoyed our stay in Hanoi
In the middle of the city
10
Was great room, nice breakfast, helpful staff recommended!!
|
|
Tanya B.
Groups
United Kingdom,
June 07, 2012
|
this hotel is a bargain.
couldn't ask for better at the price I paid.
hotel was clean, staff helpful and breakfast really good.
|
|
Khalid I.
Families with young children
Malaysia,
June 07, 2012
|
The location is very close to a lake and water puppet theatre. Also next to the theatre are souvenir shops. The great value about these shops is that the price of souvenirs can be bargained.
For the muslim, this hotel is close to a halal restaurant 'Nisa". I even book breakfast from this restaurant. If an Indian halal food is the preference, Tandor restaurant is the answer. Both restaurent are about 5 minutes walking distance.
Rooms of this hotel are roomy. Each room can easily accomodated 2 adults and 2 children without need to add in additional bed.
Restaurant Tip:
Very close to halal food restaurants. Namely Nisa, Tandor and Khazana. For Nisa and Tandor are about 5 minutes walking distance. While Khazana is about 10 minuites walking distance.
|
|
Maria P.
Couples
Italy,
June 04, 2012
|
The best place we stayed in Asia!!! we had a 5 stars service for just 15 pounds per night!!!air conditioning, very clean, they also organised a laptop for us in the room!!! very good breakfast lots of choices from continental to asian. the was really really friendly and helpful!!!
|
|
Simon W.
Couples
United Kingdom,
June 02, 2012
|
We liked this hotel so much that we booked another 2 nights for when we returned from Sapa. We got a free room upgrade - was very nice! Great staff, very helpful and location is good.
|
|
Ashley H.
Groups
United States of America,
June 02, 2012
|
Great location
Great staff, elevator, western bathroom, big beds
9.7
this was a great hotel right in the old quarter. we were in a room at the back of the hotel, a deluxe, and it was great - two huge queen size beds, a nice size bathroom, a safe, etc - everything we needed! staff were really helpful too!
Travel tip:
To get your bearings when you come out of the hotel, remember the lake is behind the hotel. Also, they close the doors at around 1130 or midnight, but the guy sleeps down there to man the desk at night, so you can still get in/out as needed.
|