arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.9
Based on 233 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 233 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 7.2
  • Location 8.8
  • Room Comfort/Standard 9.1
  • Staff Performance 9.2
  • Value for Money 9.1
  • Food/Dining 8.2

10 Nadya L.
United States
November 15, 2015
Outstanding Hotel in the heart of Hanoi's Old City
Friendly staff, condition of the room, location
Overall wonderful experience, highly recommended.

9 Chumporn S.
Thailand
September 30, 2015
Over all is great
Staffs, cleanliness & location

10 ayellet N.
Israel
September 23, 2015
We've fell in love with this hotel!
Amazing staff, were so friendly and recommend us the best places to go to, lovely rooms, amazing breakfast
First of all, hands off for staff function and attitude, it was so much fun coming back there every time from our trips. Everyone were so polite and friendly and the well designed and super-clean rooms support our wish to come back asap. Great breakfast menu!

10 Frederique C.
France
August 13, 2015
Very warming welcome.
Rooms, location and welcome
Very good welcome(in particular Viviane and David). Personalized service.Rooms are clean. I stayed there 4 days with my children and our stay was perfect. I recommend that hotel !

9.3 Jiahao C.
Singapore
July 22, 2015
Fantastic!
Staff, cleanliness, cosiness
Fantastic!

10 Craig P.
Australia
June 27, 2015
Friendly, boutique, clean, modern, charming hotel
The staff, the location and the decor
The staff, location and cleanliness make this hotel a natural choice for singles and couples to stay in the Ha Noi Old Quarter. This is not a foreign-owned chain hotel - rather, it is a clearly a locally owned hotel with hand-picked friendly staff with personality and local knowledge. Can't wait to stay here again.

6.7 Swee T.
Malaysia
June 23, 2015
Simple hotel and good room
Staffs, coffee kettle n pot n room cleanliness.
Agreeable and satisfactory. Hotel is situated in a narrow lane and can be confusing as there is no proper sign of hotel at the lane entrance. Need to ask.

9.7 Boon K.
United States
June 01, 2015
Great hotel for the value
Helpful staff, great location, nice rooms

8.7 Jun S.
Malaysia
May 30, 2015
Great location and helpful staff
Location, clean rooms and helpful staff

10 Irene M.
Australia
May 11, 2015
Clean, great customer service, centre of action
Staff are very warm and speak English, the morning buffet is exceptional, location is very central to Hanoi action
We loved our stay at Calypso Hotel! Mr Kevin (the manager) makes an effort getting to know his guests and greets you every morning; he and all the staff are all fantastic! The staff are extremely helpful and seem to enjoy their job as though nothing is too hard a request. The rooms are clean, spacious and have modern facilities. This is personally my second stay here because I love its proximity to the centre of action in Old Town. Try one of the local Bun Cha places around, you won't regret it. Thank you Mr Kevin, Perry and Marissa! We will be back!